Strategic Account Manager I, Global Mile
Job ID: 2729715 | Amazon.com Services LLC
We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.
This role indexes on a sales and business development background to successfully grow, develop and retain Fulfilled by Amazon (FBA) Sellers with a high degree of customer obsession. Account Managers will be talking with L/XL Sellers on a daily basis and developing pipeline management plans based on bold onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.
Key job responsibilities
- Recruit and manage a diverse portfolio of FBA Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)
- Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings
- Program management responsibilities geared to improve and build upon the Seller experience
- Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling
- Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings
- Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc., which may include tracking and analyzing metrics to measure Seller Experience and business performance
- Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g., raising tickets internally, ad hoc tasks, etc.)
A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
Learn more about our benefits here:
https://www.amazon.jobs/en/internal/benefits/usAbout the teamFormed in 2020, the US Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.
BASIC QUALIFICATIONS
- Bachelor's degree
- 1+ years of professional or military experience
- Experience and track record of exceeding sales goals
- Experience in selling nascent products/services into new markets
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
- Knowledge of Microsoft Office products and applications
PREFERRED QUALIFICATIONS
- Bachelor Degree required, ideally in a quantitative field, logistics, or business administration
- Experience in logistics sales
- Experience delivering results in an account management function
- Proficiency in SQL or Python
- Presentation, oral and written communication skills
- Competitive and creative drive to win over customers and think outside the box
- Communication, interpersonal, and organizational skills, with the ability to connect in both online and face-to-face environments
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $43,300/year in our lowest geographic market up to $92,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
Posted: September 26, 2024
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