This is a hybrid role - our team collaborates in-person out of our incredible office in NYC, Chicago, or San Francisco on Tuesdays and Thursdays. We encourage our employees to work from our office on additional days if they desire to do so.
About the Team
At Uber, we reimagine the way the world moves for the better. There are a lot of operations and technologies that enable this mission and Uber’s GSS (Global Scaled Solutions) org leads several of those capabilities such as localization/internationalization, data annotation for AI/ML innovation, testing, map editing, digitization programs and more. We have built industry leading tech and ops muscle for the same and are now externalizing these offerings.
Our goal is to establish a dedicated and highly specialized sales team, facilitating the expansion of our services to cater to both large and medium-sized enterprises. This endeavor is aimed at the company priority “Seed the Future” with incubation of a new business line within Uber.
About the Role
As Senior Account Executive, you will be responsible for accelerating sales revenue and account management with enterprise customers for a new growth area for Uber. You will be responsible for the strategic direction, scaling and go-to-market of Uber GSS services and solutions and work with a forward thinking Tech organization to play a pivotal role in our success.
To meet the needs of our ambitions, you will be required to work with a geographically diverse team. Reporting to the Head of GSS Growth and Partnership, you will partner with leadership to align on sales structure, revenue targets and KPIs to ensure you are delivering on customer needs and exceeding Uber’s revenue targets.
You will be responsible for building and growing relationships with enterprise customers, supporting the exciting growth of a fast-moving business.
Based on a deep understanding of the GSS capabilities you will drive revenue by demonstrating the value of GSS Services and solutions to customers. You will utilize your strong network and relationships to help accelerate key partnerships and unlock opportunities.
What You’ll Do
- Identify and target key customer segments, industries, and areas for revenue generation
- Identify and secure new enterprise customers directly. This requires the establishment of relationships with the key decision makers and influencers in the various organizations, understanding their current and future needs, and working to find the right GSS product/solutions for them.
- Meet your revenue targets – you should always be looking for opportunities for GSS to make an impact and always be closing.
- Identify opportunities for alternative go-to-market strategies
- As an experienced account executive foster culture of accountability, collaboration, integrity, problem solving, and high standards
- Conduct executive meetings, demonstrations, and sales calls as necessary
- Strategically partner with account management, implementation, strategy, operations, and broader GSS team
- Build and maintain strong relationships with key clients, partners, and stakeholders.
- Stay up-to-date with industry trends and competitor activities.
- Prepare and present regular sales reports and forecasts to the leadership team
- Contribute to refining Uber GSS’ offering to the industry based on the evolving needs and industry trends observed. Work closely with the internal product team to communicate customer feedback/requirements, and provide market insights to help shape the product roadmap.
- Represent GSS at regional conferences and events.
- Develop new ways of working. Help refine pitch narratives that scale across our global team and be ready to wear many hats to build our business. Jump in to help your teammates when the need emerges.
Basic Qualifications
- 5+ years of sales experience (minimum 4 years in a full sales cycle role: prospecting, outreach, pitching & closing) in a technology environment
- 1+ years of experience selling data labeling/annotation, language services, and/or quality/testing OR B2B sales experience at Uber
- Experience selling new products or in new markets
Preferred Qualifications
- Bachelor’s degree or equivalent
- 6+ years of sales experience (minimum 4 years in a full sales cycle role: prospecting, outreach, pitching & closing) in a technology environment (SaaS, Tech Services, Tech Solutions, etc.)
- Experience selling tech offerings similar to data labeling/annotation, language services, and quality/testing
- Experience working in a start-up or entrepreneurial work environment
- Experience condensing sales cycles from quarters to months
- Highly adept at Salesforce and Excel/Google Sheets - reporting, data analysis, and process improvement
- Revenue/forecasting experience
- Training in Challenger Sales Methodology (or relevant sales techniques)
- Extensive experience of sales in the tech and tech related industry with the ability to consistently meet or exceed revenue targets.
- Proven track record of building and managing a multi-million dollar business
- Start-up mindset, ability to embrace rapid change, and willingness to overcome adversity
- A genuine give-and-take approach to problem solving, acting as a true peer and partner to the business and all other relevant stakeholders across the organization
- Strong interpersonal, presentation, and negotiation skills
- Has demonstrated sales success through significant market adversity, during ongoing product development
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