Our global technology client is looking for an outstanding technical writer for a new service in the Border Network Engineering team. As a technical writer, you will create and publish technical documentation for the client's technology platform, including developer guides and detailed API documentation. Successful past delivery of developer-oriented technical documentation for a programming platform is required. Must have experience writing documentation for APIs, SDKs, components, and tools. Your documentation will be used by internal software developers and external 3rd parties who build and manage security deployments in the platform.
Key Responsibilities:
- Design, develop, and deliver high quality documentation while always keeping the customer top of mind.
- Develop content, re-use, and single-sourcing strategies.
- Create and publish technical documentation for the client's technology platform, including developer guides and detailed API documentation.
Qualifications:
- 4+ years of experience in a writing or lead writing role within a global company.
- Experience writing documentation for APIs, SDKs, components, and tools.
- Strong interpersonal, written, and verbal communication skills.
- Able to thrive in a fast-paced, ever-changing environment and able to manage multiple competing priorities.
- Proven ability to work directly with teams of software engineers and write for a developer audience.
- Past success designing documentation for software APIs.
- Intermediate knowledge of XML, markdown, or HTML.
- Intermediate experience with Git.
- Experience designing, planning, and delivering content that meets the needs of a technical audience.
- Proven ability to use and follow a style guide.
- Experience in web services, software development, and network and application security.
- Familiarity working with docs as code.
- An understanding of the software development lifecycle (SDLC).
- A proactive and unbiased attitude to resolving problems and delivering results.
- Strong attention to detail.
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