Job Description:
Job information Chief Operating Officer (Retail) from the Company Authority Brands. This latest job vacancy is located in the city Columbia, MD, United States. This job opening is available to job seekers who have a Bachelor's Degree.
Job Responsibility:
Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ. We are seeking a Chief Operating Officer (COO) who brings strong implementation, operational, and profit/loss management experience while leading our national brand to accelerated growth, heightened profitability, and substantiated revenues. The COO is responsible for the efficiency of the business, which includes maintaining control of operations and establishing and following a set of policies and processes.
The primary objectives are to (1) drive organic growth and improve the unit economics of existing franchisees and (2) continue the aggressive efforts to recruit and develop new franchisees.
Responsibilities:- Provide consultative communication and assistance to franchisees in driving revenue growth, conducting business analysis, business development, ensuring quality operations and brand promotion.
- Collaborate with the executive team in setting and driving organizational vision, operational strategy, and hiring needs.
- Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.
- Create and execute annual operating plans, driving the company to achieve and surpass sales, profitability, cash flow, and business goals.
- Adhere to company, federal, state, and local business requirements, enforcing compliance.
- Overall P&L responsibility including year-over-year growth to targets.
- Evaluate market opportunities and establish partnerships to accelerate growth.
- Evaluate KPIs and leverage accordingly.
- Build partner and vendor relationships ensuring targets relative to growth and profitability are achieved.
- Maintain and build trusted relationships with key customers, clients, franchisees, and stakeholders.
- Drive development of new units and increased franchisee satisfaction.
- Leader of the Franchise Advisory Council and Franchise Network.
- Implement best practices in support of the Authority Brands platform.
Qualifications:- Bachelor's Degree or related experience.
- MBA or comparable industry experience preferred.
- 5 years of Franchise experience in trades, home services, or similar business.
- Vice President or higher responsibility over multiple functional areas.
- Demonstrable impact on revenue growth and sustained profitability.
- Experience running multiple business units and measuring performance metrics.
- Strong operational background, including strategic planning and business development.
- Experience in implementing methodologies that deliver consistent results for franchise owners.
- Demonstrated success in attracting, coaching, and developing leadership teams.
- Strong communication skills to motivate teams and articulate brand vision.
- Willingness to travel 25-30%.
Preferred Qualifications:- Proven success leading a system-wide revenue franchise organization.
- Experience growing a franchise brand to at least 350 units.
- Ability to deliver strong P&L results in the franchise industry.
- Extensive experience building corporate infrastructure within the franchise industry.
- Broad knowledge of franchise best practices.
Physical Requirements:Sedentary work - Exerting up to 10 pounds of force occasionally. May be required to sit for extended periods. Essential physical requirements include talking, seeing, hearing, fingering/keyboard skills, and the ability to navigate public locations without assistance.
Equipment and Tools:General office equipment including computers, telephones, copy machines, and fax machines.
Physical Conditions & Work Environment:Office environment including open offices, cubicle locations, or remote office. We offer competitive salaries and a full benefits package including PTO, paid holidays, 401(k), and more. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made for individuals with disabilities. Authority Brands Inc. is an Equal Opportunity Employer.
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