Your Team Responsibilities:
MSCI Inc. seeks Executive Director, Shared Services Engineering in New York, NY to work with stakeholders to understand business needs and to design and implement software solutions to meet those needs.
Your Key Responsibilities:
- Support and work alongside cross functional engineering teams to deploy and maintain critical applications on cloud-native and on-premises architecture.
- Analyze requirement specifications for impact on existing systems and for gaps, testability, and applicability to stated use cases.
- Responsible for understanding the software development lifecycle and automation tools.
- Perform capacity management and planning by monitoring, trending, and analyzing usage data and predicting increases for onboarding large clients.
- Manage production hardware and software resources, including coordinating maintenance and outages with infrastructure and business groups.
- Work closely with business team on the development of new features, progress on testing, and plan dates for releases for different environments, including QA, UAT, and PROD.
- Manage report development projects from conception to delivery, working with clients, product stakeholders, and developers.
- Provide product technical support by performing workflow analysis and troubleshooting reporting platform applications. Lead the application operation support effort for the reporting team to drive a sustainable model for stability of the reporting platform systems.
- Participate in security sign off across governance teams needed for monthly production reporting releases. Implement entitlement policies for reporting clients. Design, implement and test disaster recovery and business continuity plans on the cloud environment.
Your skills and experience that will help you excel:
REQUIREMENTS: Bachelor’s degree or foreign equivalent in Information Technology, Computer Engineering, Electronic Engineering, or a related field and seven (7) years of progressively responsible experience in the job offered or related occupation: working on operational support for internal client-facing financial web applications; troubleshooting applications, data issues, and providing timely resolution within the defined service level agreement; utilizing the software development lifecycle process including requirement gathering, design, code review, unit test automation, and build and release automation environments; collaborating across functional teams to improve quality of service and contribute to enhancement of user experience; analyzing requirement specifications for impact on the existing system and for gaps, testability, and applicability to stated use cases; participating in incident management for resolution and tracking of application issues; managing monthly maintenance and production releases, ensuring appropriate communication across the development and business teams, including post release system testing; collaborating across development and product management teams for service delivery; practicing capacity management and monitoring, trending, and analyzing current usage of the existing software systems to accommodate future growth and sustainability; leading support efforts on overall system stability and defining scope for future improvements across the team. Telecommuting and/or working from home may be permissible pursuant to company policies. When not telecommuting, must report to work site. Offered salary is between $169,229 and $169,229 per year.
About MSCI:
What we offer you:
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.
At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email (url removed) and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agencies: MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams: We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on (url removed).
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