DXC Technology
Senior Network Infrastructure Specialist
About DXC Bulgaria
We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We provide everything you need to comfortably work from home, while also keeping our offices open for collaboration and team spirit. We tailor everyone’s development path to their individual interests through training and additional certifications.
We are currently looking for a Senior Network Infrastructure Specialist to join our team of devoted, highly experienced professionals, fostering a supportive and collaborative environment. Our solid relationship with a single customer enables us to forge close bonds with multiple internal and external partners, ensuring cohesive and effective support of our environment.
Daily challenges
- Leading advanced troubleshooting efforts in collaboration with vendor and third-party support teams.
- Planning and implementing changes within the assigned technology platforms, including normal, standard, and emergency scenarios.
- Proactively identifying potential issues or situations that may impact service quality.
- Participating in Root Cause Analysis and managing the Problem Management lifecycle.
- Developing a strong understanding of the customer’s business environment and support processes, staying updated on new technologies.
- Participating in an on-call duty shift schedule to provide round-the-clock support.
Experience and skills required
- Bachelor’s degree in Computer Science, Telecommunications, or a related field.
- Minimum of 5 years of relevant network experience, preferably in supporting enterprise-level customers.
- Expertise in TCP/IP, routing (OSPF, BGP, EIGRP), switching (Ethernet, STP, LACP, VTP), and related network protocols (ICMP, ARP, Port-security, etc.).
- Strong technical knowledge of Firewall technologies, specifically Checkpoint and Palo Alto.
- Understanding of IT Service Management (ITSM) and IT Infrastructure Library (ITIL) processes.
- Excellent communication skills with a customer-centric focus.
- Proficiency in English is required.
What we will consider as an advantage:
- Cisco CCNP or other equivalent network certifications.
- Experience with VMware Virtualization products.
- Familiarity with Cisco and HP/Aruba network technologies.
- Experience with IPS/IDS technologies and Load Balancers (F5 or similar vendors).
- Understanding of Zone-Based Firewall concepts.
- Knowledge of Public and Hybrid Cloud environments (VMware, Azure, AWS).
- Familiarity with VMware NSX products.
- Experience with SDWAN solutions (Cisco, Aruba, Fortinet, VMware).
Company benefits
- Competitive remuneration package
- Additional Medical & Life insurance
- 4 days additional paid leave (total: 24 days)
- The possibility to work entirely remotely
- Training, continuous learning and career development
- Unlimited access to courses from external partners (e.g., LinkedIn Learning, Udemy)
- Access to a foreign language learning platform
- Stable employment in an international company
- Advancement opportunities within the organization
- Flexibility in work arrangement (hybrid or fully remote work)
- Workplace equipment to organize your home office
- DXC Partner courses and certifications
- Employee Referral Program
- Employee Recognition Program
- Employee Assistance Program
- Opportunity to join charity and ecology-related events
We Deliver eXcellence for our Customers and colleagues every day. Our values form the foundation of everything we do and every decision we make.
If you feel comfortable with the above-mentioned requirements, please send us your CV in English.
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