Job Description
Under general supervision, this position conducts welfare fraud investigations and manages a criminal investigation caseload related to alleged fraud in County Adult Assistant Programs (CAAP), CalFresh, CalWORKs, and other public aid programs. In addition, the 2966 Welfare Fraud Investigators may be assigned to conduct other investigations of interest to the Human Services Agency such as threats against department employees and theft or damage to public property.
ESSENTIAL DUTIES AND FUNCTIONS
- Manages an investigative caseload stemming from a variety of income maintenance programs (e.g. County Adult Assistance Program, IHSS, CalWORKS, and Food Stamps).
- Gathers and analyzes existing welfare data, including income maintenance files and welfare databases for evidence of fraud.
- Conducts computer searches through the use of the California Law Enforcement Telecommunications System (CLETS), Department of Motor Vehicles, credit reporting systems, Income and Eligibility Verification System (IEVS), Electronic Benefits Transfer (EBT), Case Data Systems (CDS), CALSAWS, and the Internet.
- Conducts criminal history checks through both local and state databases.
- Interviews witnesses and suspects and analyzes resulting information with other evidence to make determinations of standards for reasonable suspicion and probable cause; prepares evidence for presentation in criminal courts and administrative hearings.
- Collects, compiles, preserves and analyzes evidence and written data; maintains thorough and accurate case summary notes for each open investigation documenting all actions taken, evidence collected, and interviews conducted.
- Makes criminal arrests and detentions, assuring proper cause and using physical force when necessary, using an appropriate escalation of force options. Executes search warrants.
- Provides supervisors with adequate demonstration of minimum standards for requested detentions, arrests and search warrant applications.
- Writes investigative reports which demonstrate proper basis for criminal detentions, criminal arrests, and related charges.
- Properly executes search warrants for the investigative process.
- Compiles and analyzes evidence from the Statewide Finger Imaging System (SFIS) in support of welfare disqualification and in support of criminal prosecution.
- Uses vigorous safety precautions in handling and properly maintaining firearms; tests semi-annually for firearms and maintains passing scores.
- Assists in receiving and serving subpoenas on appropriate HSA personnel and provides accurate court scheduling to HSA employees to facilitate court appearances.
- Operates motor vehicles in order to accomplish timely investigations, transport witnesses and suspects, deliver criminal evidence and court exhibits.
- Conducts Whistleblower and HR investigations.
Qualifications:
- Education: Possession of a baccalaureate degree from an accredited university or college
- AND
- Experience: Two (2) years of criminal justice investigative experience as a Peace Officer, Private Investigator, Public Defender Investigator, District Attorney Investigator, Welfare Fraud Investigator or Consumer Affairs Investigator equivalent to City and County of San Francisco class 2966 Welfare Fraud Investigator;
- OR
- Education: Possession of a baccalaureate degree from an accredited university or college
- AND
- Experience: One (1) year of full-time criminal justice investigative experience as a Peace Officer, Private Investigator, Public Defender Investigator, District Attorney Investigator, Welfare Fraud Investigator or Consumer Affairs Investigator equivalent to City and County class 2966 Welfare Fraud Investigator; AND two (2) years full-time experience as an Eligibility Worker;
- Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
- AND
- License and Certification: Possession of a valid California Driver’s License AND Peace Officer status (must be attained within one (1) year of appointment)
DESIRABLE QUALIFICATIONS:
- Possession of a private investigator license
- California Peace Officer Status
- Possession of current POST Basis or Specialized Investigators Basic Course (SIBC) certification
VERIFICATION OF EXPERIENCE AND/OR EDUCATION:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
**Note**: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Selection Procedures:
Supplemental Examination (Weight: 100%):
Candidates who meet the Minimum Qualifications will be invited to participate in the Supplemental Examination Questionnaire. This exam is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: interviewing witnesses and suspects, modern investigative techniques, escalating levels of force and arrest techniques, and basic computer word processing; managing a large caseload, completing various tasks in different cases simultaneously and meeting varied timelines; interviewing witnesses and suspects in both formal and informal settings in order to facilitate the fact finding process; develop a broad working knowledge of Federal, State and local laws pertaining to welfare fraud and embezzlement; skillfully collect, preserve, and analyze evidence; evaluate “probable cause” and to make proper and legal arrests; evaluate for “reasonable suspicion
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