Senior Program Manager
Job Location(s):
US-CA-Los Angeles
Job ID: 2024-2070
Category: Information Technology
Department: Engineering Solutions
Type: Regular Full-Time
Position Summary
The Senior Program Manager will be part of the Solution Architecture and Project Management team within Engineering Solutions. The individual will collaborate with technical teams and business stakeholders and will be a bridge between business and technical architecture by analyzing business issues, devising technical solutions, and creating a path forward for delivery to facilitate business efficiencies and growth. They will provide cohesion and usability of our proprietary tools alongside the integration with vendor systems. This role will focus on solution-level decisions and analysis of their impact on the overall business goals and outcomes for firm-wide initiatives.
As a Senior Program Manager, this individual will take on a solution architect role to help ensure all systems fit into the overall ecosystem from a usability and user experience perspective. To successfully perform this task, the solution architect must understand how all parts of the business model work together including processes, operating systems, and application architectures. The objective is to design a specific solution that fits the environment best as well as a fully integrated project plan that delivers the solution to the business community.
Essential Duties
- Understand and translate product and business strategy into features and functionality that deliver significant value to end users, assessing the business impact.
- Analyze technology environment in order to participate in technology selection.
- Complete documentation for solution architecture responsibilities (including prototypes, functional and technical specifications, acceptance criteria, process models, sitemap, storyboarding, wireframes, UX and workflow diagrams) and work closely with development and business teams to ensure desired implementation.
- Communicate effectively, including facilitation, negotiation, and conflict resolution, with a wide variety of technical and business experts in both individual and group setting in all phases of the development lifecycle.
- Evaluate and propose business process automation improvements to increase efficiency and/or reduce risks.
- Project management capabilities to create plans, anticipate issues, and interact with key stakeholders throughout the project lifecycle.
- Facilitate delivery of cross-team deliverables to meet schedule and budget objectives.
Required Qualifications
- Bachelor's degree in computer science or related IT or engineering field.
- 10-15 years of combined work experience in Information Technology, with at least 5 years as a Solution Architect and/or Program Manager.
- Experience in collaborating on new product designs and features and aware of the critical milestones toward delivery of new products.
- Proven knowledge of solution design, SDLC, software development practices, and systems analysis.
- Experience working with visualization tools (e.g. Visio, Balsamiq, PowerPoint).
- Strong interpersonal communication skills to collaborate with user community to understand their needs and drive user experience (UX).
- Strong technical writing skills and the ability to present information in various forms such as textual, graphical, and statistical.
- Resource management experience.
- Financial services expertise, Asset Management experience is a plus.
Professional Skills Qualifications
- Strong organizational skills with attention to detail and the ability to multi-task.
- Strong written and verbal communication and presentation skills.
- Analytical mindset with the ability to problem-solve and present multiple paths to a solution.
- Collaborative nature with persuasion and negotiation skills.
Desired Qualifications
- Knowledge of Azure and Snowflake architecture.
- Knowledge of Aladdin (by Blackrock) and associated implementations.
Physical Requirements:
- Sitting, data entry and computer work.
- While performing the duties of this job, the employee is frequently required to sit and talk or hear.
Working Conditions:
Work is in office setting.
Estimated Compensation:
Base Salary: For CA based position, the base salary range is $200K to $220K. This is an anticipated range for base salary only.
Other Compensation: Eligible to be considered for an annual discretionary bonus.
Benefits: Eligible for TCW's comprehensive benefits package. See more information here.
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