Job Description:
Role Summary/Purpose:
The AVP, Technology Learning & Development is responsible for overseeing the planning, development, and execution of technical learning programs for the Technology function. This role will focus on managing the end-to-end learning lifecycle, including needs assessment, vendor selection, curriculum development, learning deployment, and management of Learning Management System (LMS). This role will also work closely with Tech leaders to ensure alignment of Tech goals and objectives with learning initiatives.
Essential Responsibilities:
- Partner with Tech learning leader, functional leaders, chiefs of staff, subject matter experts, and others to conduct needs assessment and prioritize learning needs throughout the technology function.
- Lead strategy, design, scheduling, execution, and reporting for Technology’s technical learning programs, including eLearning, microlearning, instructor-led learning, learning simulations, video learning, etc.
- Support the Culture and Change workstream of the Public Cloud migration and be well versed on training/learning stats.
- Proactively manage multiple projects, organize workflows, and prioritize work assignments to meet or exceed deadlines.
- Communicate with leadership, managers, and learning participants to ensure maximum attendance levels and ROI while promoting a positive employee experience and culture of continuous learning.
- Partner with Supplier Management, Sourcing, and Suppliers to ensure accurate Statements of Work and delivery of high-quality learning programs and supplier performance.
- Manage the LMS, ensuring seamless delivery, tracking, and reporting through the LMS.
- Track and manage Learning KPIs and identify areas of improvement and propose plans for improvement.
- Other responsibilities and/or special projects as assigned.
Qualifications/Requirements:
- Bachelor’s degree in Information Technology, Human Resources, Education, or in a related field and 5+ years of experience; or in lieu of Bachelor's degree, 9+ years of experience.
- 5+ years of experience in Tech learning, learning & development, or a similar role.
- AWS, Cloud Technical Essentials knowledge.
- Strong knowledge of LMS platforms, eLearning content development tools, and learning suppliers.
- Excellent written and verbal communications.
- Ability to work with cross-functional teams and proven track record on building relationships and influence at various levels in the organization.
- Action-oriented.
- Excellent prioritization and organization skills.
- Proven ability in working with contractors on big-scale learning projects.
Desired Characteristics:
- Self-starter with a strong work ethic.
- Masters degree preferred.
- Mastery of facilitation skills, ability to communicate complex ideas in a clear and simplified manner.
- Able to handle multiple priorities; initiate, lead, and embed change across a large-scale organization.
- Strategic thinking with ability to develop and implement actionable plans to drive business results.
- Strong problem-solving skills with a demonstrated ability to evaluate situations using multiple sources of information.
- Proven ability to work independently.
Grade/Level: 11
The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
- If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.
Job Family Group:
Human Resources
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