Director of Life Enrichment

CJE • Deerfield, IL, United States • $200k - $250k / year • 1m ago

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Plan, develop, and implement resident lifestyle programming within the community as well as through outside trips and events.
Survey and interview residents to determine their past and present interests and talents, as well as their satisfaction with the community’s programs and activities.
Recognize the individuality, diversity, and spirituality of all residents when planning activities and celebrating holiday functions.
Develop relationships with residents to encourage their participation in activities that enhance their quality of and appreciation for life.
Observe residents’ function and behavior and report significant changes or concerns to appropriate staff.
Perform work tasks in a manner that preserves each resident’s dignity, privacy, and confidentiality.
Utilize outside community resources and independent contractors to enrich the variety of programs made available to residents.
Develop and manage the annual department budget.
Document and maintain all records as required to effectively manage the department.
Secure and maintain all department supplies and equipment.
In consultation with the Executive Director, hire, train, discipline, and terminate departmental employees in accordance with CJE SeniorLife Policy.
Adhere to all policies and procedures of CJE SeniorLife.
Perform other duties as assigned.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with CJE’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work of staff or volunteers; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; maintaining relations across Agency departments, functions, and committees as well as community organizations and the CJE Board.

Corporate Compliance

Responsible for overall compliance with federal, state, and local laws, rules, regulations, standards, and adherence to safe work practices. Responsible for detection and reporting of non-compliance and for staff attendance at required in-services.

This position has responsibility for HIPAA compliance in the execution of duties as well as for assuring that subordinate department members are HIPAA trained and compliant.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Previous supervisory experience required.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Certificates, Licenses, Registrations

Activity Director certification preferred.

Other Qualifications

Previous experience in senior living preferred.

CUSTOMER SERVICE

Displays behavior that creates a customer service culture at CJE by understanding the needs of our clients and customers and demonstrating a strong bias toward service, quality, and customer satisfaction.

To perform the job successfully, managers should demonstrate the following leadership competencies:

Attracting, Assessing, & Developing Talent—Attracts, assesses, selects, and develops highly effective staff with diverse capabilities; manages current job performance as well as long-term career potential of others; provides constructive feedback, guidance, and coaching to staff; develops and implements plans for employee/leadership development and diversity; provides staff needed resources.

Team Leadership—Develops and articulates a team/department shared vision and strategy. Establishes roles and performance goals and delegates responsibility to staff members. Keeps the team focused, motivated, and inspired to action. Manages interpersonal conflict and promptly addresses performance issues. Listens to team members and provides effective day-to-day communication. Builds strong teamwork and individual commitment.

Business & Marketing Acumen—Has a strong business and marketing orientation; understands the meaning and implications of key financial indicators; assesses the financial implications of decisions; evaluates business and marketing options and how strategies and tactics work in the market.

Driving Results—Assigns clear authority and accountability; directs change; monitors results using metrics and benchmarking; ensures compliance with policies and regulations; stays the course from start to finish; does not confuse effort with results; separates what is important from what is not; tackles problems directly.

Strategic & Visionary Thinking—Anticipates future trends and directional shifts in the relevant marketplace; has a clear vision for the future; foresees obstacles and opportunities; generates breakthrough ideas; constructs competitive strategies.

CJE Values

All staff should demonstrate the CJE Values in their behaviors and work practices.

Respect—We recognize, honor, and acknowledge the inherent value of each person for their wisdom, their culture, their background, and their unique history.

Advocacy—We encourage public policy which will benefit our clients by educating ourselves and the community. Furthermore, we give voice to our clients' needs and facilitate positive action on their behalf.

Compassion—We treat everyone with caring, sensitivity, understanding, and supportive responsiveness.

Intention—We approach our work and each task with mindful consideration as to what we are doing and why we are doing it, as individuals and as an agency.

Accountability—We are responsible individually and as an Agency for honest, accurate work and interaction with others. We plan strategically and provide measurable quality care with clear fiscal and ethical responsibility.

Innovation—We continue to advance our knowledge and strive to develop, evaluate, and implement new and advanced programming and models of care to bring benefits to our clients, community, and broader older adult/health care environment.