Chief Medical Officer - Middletown, CT
Job Description Summary:
The Chief Medical Officer (CMO) for CHCI is responsible first and foremost for the safety, quality, and effectiveness of the medical care provided by CHCI to its more than 150,000 patients cared for in primary care centers across Connecticut and in settings appropriate to our focus on underserved and key populations, including schools, shelters, and mobile health units. The CMO provides medical leadership and support to the nearly 200 medical staff members of the organization by setting and achieving strategic goals, promoting wellness and resilience of medical staff and their leaders, assuring safe, highest quality and most effective medical care to patients across the lifespan, building health equity and reducing health disparities in patients and populations cared for by CHCI. The CMO plays an integral role in setting and achieving performance improvement goals that advance the health of our patients. The CMO is key to identifying, recruiting and retaining an outstanding and diverse medical staff, and working in collaboration with other clinical chiefs of the organization to assure that the CHCI principles of Diversity, Equity and Inclusion are manifest in all aspects of the medical department and services. They will work closely with the Senior Leadership Team of CHCI and its parent, the Moses/Weitzman Health System and its Finance, Human Resources, Performance Improvement Grants and Development Department to ensure that the medical department achieves its clinical, financial, and service goals and objectives. The CMO will also work closely with the MWHS Weitzman Institute on grant funded initiatives in research, education and training and may serve as PI or co-PI on projects as appropriate. The CMO leads, mentors and supports the medical leaders throughout CHCI, specifically the on-site medical directors. As CMO, this individual leads the organization forward in evaluating and implementing as indicated advances in technology, clinical practice, and health services organization. The candidate will have the opportunity to maintain current clinical practice proficiency through precepting or direct practice on a limited basis.
DETAILED ROLE AND RESPONSIBILITIES:
- Serves as the primary medical leader for the organization, critically thinking to develop, enhance and achieve CHCI’s strategic clinical, financial and staff goals.
- Provides medical direction and input on national, state and agency strategic plans (Performance Improvement Plan, HRSA Performance Plan, etc); collaborates with MWHS leaders on value based plans and initiatives.
- Serves as the chief medical contact for internal and external partners and successfully builds, develops and maintains essential partnerships.
- Work with HR to provide oversight and direction for CHC medical recruitment efforts; maintains relationships with residency and training programs, and builds pipelines to CHC employment for medical providers.
- Serves as the President of the medical staff and works with appropriate CHCI departments to resolve all medical staff and personnel related issues, commendations and complaints.
- Leads in the development, writing and implementation of new organizational policies for the medical staff.
- Actively reviews evidence-based practices standards, health care advances and incorporates such standards and advances into CHC medical practice.
- Serves as the Chair of the CHCI Medical Quality Improvement Committee; also serves as a member and provides strategic insight into the work of the Pharmacy and Therapeutic Committee, Patient Education Committee, Credentialing Committee, HIV Quality Improvement Committee.
- Serves as the liaison between CHC medical staff and CHC Departments, including Purchasing, Facilities, Information Technology, Human Resources and others.
- Provides oversight and direction in the development and maintenance of appropriate contracts for medical providers, including regular review of compensation and competitive marketplace strength.
- Provides oversight and direction to and HR for a short and long term recruitment strategies and works collaboratively develops a recruitment and retention vision for CHC.
- Oversees the process of providers on-boarding and orientation with HR and Medical Directors.
- Serves as primary liaison between provider staff and senior leadership on medical staff issues.
- Develops CHCI medical provider clinical performance targets and metrics annually or more frequently, and communicates this effectively to staff.
- Monitors the professional and non-clinical performance and wellness of the medical staff (wellness and resiliency).
- Develops, modifies, prepares and completes annual (or frequency to be determined) performance appraisals; fully manages and directs the provider performance, patient satisfaction and productivity programs and incentives; including targets, expectations, scoring guidelines, reward systems, completion, etc.
- Works with HR and Technical departments on the content and vision for new provider training and technical needs; serves in a Clinical Advisory role to the IT department, providing relevant clinical input on IT initiatives and issues.
- Works to develop content for new provider clinical orientations and work with CMO collaboratively achieve this objective.
- Makes recommendations to the Senior VP/Clinical Director and CEO for provider discipline, compliance issues, suspension and termination in accordance with the CHC medical staff bylaws; also completes performance deficiencies for providers in a timely fashion (in collaboration with the VP/CQO where appropriate).
- Oversees the process of provider termination and exit from the medical staff and organization, collaboratively with HR.
- Have mastery of Joint Commission Credentialing and Department of Public Health standards for medical staff licensure, NCQA and other quality standards and principles.
- Plays a leadership role in understanding, communicating, achieving and maintaining quality standards (NCQA, NQF, others) and Patient-Centered Medical Home principles (PCMH).
- Work closely with HR and Credentialing Committee to ensure Joint Commission standards for credentialing are followed and communicated to leadership team and staff.
- Meets regularly with CHC’s Medical Director leadership group and Senior Leadership team on a schedule to be determined.
- Ensures that CHC’s policies and procedures, including updates and innovations, are communicated to staff.
- Provides clinical input, preceptor oversight and program development for the CHCI APRN residency program and other residency/training programs; also participates in didactics in areas of interest and expertise as well as precepting of residents on a schedule to be determined by the program director.
- Receive, review and respond (or delegate a respondent) to patient complaints and patient satisfaction reports, and communicates commendations and complaints to the appropriate staff.
- Builds integrated care models in conjunction with the Clinical Directors (Chiefs of Behavioral Health and Dental) and Quality Department; works collaboratively with CHC nursing leadership on programs, workflows and processes that impact clinical care.
- Works with MWHS’ CFO and Regional Vice Presidents on models to improve financial health and stability of the organization and achieve budgetary targets.
- Develops, manages and leads the CHCI Primary Care Grand Rounds series, develops clinical content and objectives, oversees the CME accreditation program, jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), oversees the process to track and document CME attendance; meets with and reviews all Grand Rounds presentations prior to delivery; reviews evaluations and suggestions for future topics.
- Provides excellent representation and presentation skills on behalf of the organization in local and national forums , communicating, formal and informal presentations.
- Completes performance assessments for CHCs Medical Directors and provides supervision for other CHC staff, including the Medical Director of the HIV, Hep C and Buprenorphine Program, Podiatrists and Registered Dieticians, and may delegate performance assessments of these staff to other qualified staff members.
- Participate in and develop research initiatives at CHCI as a PI or co-PI in collaboration with the Weitzman Institute and CHCI grants and development team.
QUALIFICATIONS:
- MD/DO or APRN/DNP from approved medical/osteopathy/nursing school.
- Must be a graduate of an accredited residency program in family medicine/family practice, internal medicine, pediatrics or internal medicine/pediatrics.
- Must be board certified at hire and will be expected to maintain appropriate board certification, licensure, and membership in professional organizations.
- Minimum of ten years in clinical practice, with demonstrated leadership experience and expertise.
- Must demonstrate current clinical competence and qualify for appointment to CHCI’s medical staff.
- Should also demonstrate evidence of additional medical education (may be done through CME/CEU) and/or training and experience in healthcare management, public health and/or health care administration.
- CHC requires as a condition of employment current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification. The only acceptable alternative is current American Heart Association BLS/AED for Healthcare Providers certification.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
- Moderate physical activity level, i.e. walking, standing.
- Level 1 bloodborne pathogen/chemical hazard exposure consistent with medical staff privileges.
- Public speaking and presenting in both internal and external environment is essential.
ADDITIONAL QUALIFICATIONS:
Communicates effectively with external partners and internal staff members. Requires effective and exemplary communication skills at all levels of interaction. Public speaking, presentations (podium, poster, keynotes; both professional and general media an expectation).
Confidentiality of Information:
Confidentiality of business information is a requirement. Confidentiality must be maintained according to CHC policies.
Organization Information:
Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
Location:
Community Health Center of Middletown
City:
Middletown
State:
Connecticut
Time Type:
Full time
#J-18808-Ljbffr
