Principal Solutions Consultant - Chicago
JOB DESCRIPTION: Principal Solutions Consultant
Title: Principal Solutions Consultant
Job Function: Pre-Sales
Role Type: Full time
Reporting to: Co-Founder & Chairperson
Stakeholders: Sales / Marketing
About RESULTICKS
Resulticks is a fully integrated, real-time marketing automation platform designed to help brands worldwide reach, acquire, and retain satisfied customers. Built from the ground up by experts in marketing, technology, and business management, Resulticks enables brands to make a transformational leap to conversion-driven, growth-focused personalized engagement.
Resulticks has been named to the Gartner’s Magic Quadrant 2021 for Multichannel Marketing Hubs for five years in a row and has been awarded with the Microsoft “Elevating Customer Experience with AI” award.
Headquartered in Singapore and New York City, Resulticks is one of the top global martech solutions servicing both B2B/B2B2C and B2C segments.
Key Responsibilities
- Provide Pre-Sales Solutions design and product demonstrations with relevant use cases to help Business Development Managers, Sales Executives and Account Managers progress leads and close sales opportunities to achieve annual revenue goals.
- Serve as a RESULTICKS brand ambassador. Develop a mastery of RESULTICKS, becoming the go-to person for answers on features and capabilities. Stay informed of the martech industry and be prepared to offer competitive analyses for key competitors.
- Qualify prospects while gathering business and technical requirements during the process of introducing RESULTICKS. Ensure all necessary information is collected prior to producing a solution pitch, proposal or RFP response.
- Create, modify, update and deliver product demonstrations to prospects and customers.
- Liaise with the product team to provide technical solutions to Business Development Managers, Sales Executives and Account Managers within agreed upon time frames.
- Develop documentation, training materials and technical flow charts on functionalities of RESULTICKS -- including use cases and technical explanations -- whenever necessary to assist with moving a Marketing Qualified Lead, Sales Qualified Lead, or Sales Opportunity forward through the sales funnel.
Implementation & Customer Success
- Ensure successful integration cycles from kickoff to launch, by remaining involved post sale. Share the business requirements and business challenges gathered during the sales process, with the Implementation team in order to make sure the client’s objectives are met.
- Work with Product Management to provide feedback on issues with current solution/product to provide input around existing functionalities plus new features & capabilities.
- Adhere to the Company’s Quality Control and Business Process policies.
Prerequisites
- Bachelor’s degree in Computer Science, Data Science, Marketing, Business Administration, Communications, or some related discipline.
- Must possess excellent verbal and written communication skills, along with virtuoso software demonstration skills (virtual and in-person presentations).
- Recent college graduate, or up to 10 years of experience working as a Solutions Consultant for a martech SaaS/PaaS/CRM company, or from digital ad agencies implementing projects within the software product and services domain.
- A proven track record of generating successful proof-of-concept plans.
- Prior responsibility for digital / marketing strategies.
- Mastery of the technical aspects of the enterprise sales cycle (including Value Selling).
- Possess a good understanding of platforms/architecture, and the implementation lifecycle.
Additional Requirements
- Equally adept at working independently and collaboratively.
- Able to multi-task, organize and be results oriented.
- Ability to work under tight deadlines and be detail oriented.
- Experienced in MS Office including Excel, Outlook, PowerPoint, SharePoint, Teams and Word.
Must have authorization to work in The USA
Resulticks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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