Job Title: Clinical Lead Clinician
Pgm/Dept: Crisis Assessment and Treatment Team (CATT) and SCU / Crisis Services
Reports to: Program Director
Classification: Regular, Full-Time, FLSA Exempt
Location: 13939 E. 14th St., Ste. 190, San Leandro, CA 94578.
About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.
Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges.
Our Values:
Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness.
Position Summary:
The Clinical Lead position will act as a Crisis Clinician with additional lead duties of field training support, assistance with new staff onboarding, shadowing, conducting peer debriefs, and some manager meetings. Working collaboratively with the EMT (and Peer in SCU) as a team, the Clinician will respond to the call, evaluate and determine the disposition of the person in need and facilitate that process. The Clinician will utilize a variety of resources in consultation up to and including law enforcement, psychiatric prescribers, and hospital staff, to effectively provide rapid quality mental health care. Clinician is required to maintain fidelity to Roberts’ Seven-Stage Crisis Intervention Model (SSCIT), other evidence-based practices, other crisis management interventions, and the use of screening tools to help inform the decision-making process. Must have a strong knowledge and be able to provide practical application of Motivational Interviewing, Cognitive Behavioral Therapy (for depression, anxiety, psychosis, substance use disorder, insomnia, and suicide prevention), trauma-informed care, Solution Focused Therapy, mindfulness/mindfulness-based stress reduction techniques, culturally specific mental health needs, and provide linkage to local community resources. Clinician’s contribution to the performance of the Program helps to reduce repeat Psychiatric Emergency Services and Emergency Department presentations month to month by client and has great impact reducing 5150’s regionally.
Primary Responsibilities:
- Direct crisis intervention and crisis management services for both CATT and SCU programs
- Timely documentation including consistency with Agency and Accreditation standards
- Assist managers in maintaining field compliance standards for programs
- Attend all required clinical meetings and trainings
- Attend Department Manager meetings 1x a month
- Billing- Medi-Cal and Medicare
- Assist with tracking program outcome data and ensure all consumers are provided with after-care follow-up
- Community Outreach- internal and external stakeholders
- Provide in-field training and shadowing for new clinicians
- Lead peer debriefings after challenging calls
- Vehicle operation and navigation to and from incident locations and during client transport
- Perform other clinical duties assigned by the CATT Program Directors and Crisis Services Director
Qualifications and Requirements:
- Experience in crisis management; committed to the practices and principles of Roberts’ Seven-Stage Crisis Intervention Model (SSCIT) and experienced in working with a highly diverse community.
- Experience in rapid screening and assessment, DSM5 Diagnosis and works effectively and efficiently in stressful situations.
- Registration (ASW, AMFT, APCC) with the California Board of Behavioral Sciences or Board of Psychology.
- Minimum two years of experience providing behavioral health services in a public health, community mental health, crisis services, or other setting serving people who are unhoused.
- Basic Life Support certified within 30 days of employment (training provided by program).
- Must be able/willing to work outside during most of shifts, travel in van with others between crises, and physically move frequently during shift.
- Must be able to travel to and from worksite and other locations within Alameda County.
- Ability to work with and honor a highly diverse community served, as well as CAT team members, while showing humility and openness.
- Willingly open to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience, and other important attributes.
- Experience with Electronic Health Record systems (e.g. Welligent, Clinicians Gateway, Reddinet, Epic).
- Must comply with all legal and ethical mandates including child and elder abuse reporting, HIPAA, PHI and PII.
- A valid driver’s license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.
Physical Requirements:
Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. Ability to lift 50 pounds at times. Regular local travel and operation of a motor vehicle is required. These requirements are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Equal Employment Opportunity Statement: Bonita House, Inc. is committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity or expression, genetic information, age, religion, creed, physical or mental disability, marital status, veteran status or any other characteristic protected by law.
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