Mountain View, United States | Posted on 09/26/2024
POSITION TYPE: Full Time (W2)
LOCATION: Mountain View, CA
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard, play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that likes to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
We are looking for an eCommerce Senior Mobile App Analytics Consultant to join our team.
Role and Responsibilities:
- Lead end-to-end Mobile App Analytics, Reporting & UX for eCommerce business.
- Web Analytics: Customer Journey, Page Analytics, Pathing, Search Analytics etc.
- Proficient in Communication & Presentation skills, Data Analysis, Setup A/B testing practices/ Pre-post analysis, Web Analytics tools like: Omniture, Firebase, DXT etc.
- Develop and execute a comprehensive web analytics data strategy to optimize UX, CX and web performance & insights.
- Collaborate with Business function, Category, Product, Merch & UX teams to create and deliver analytics Reporting and Insights.
- Build and manage best-in-class Web Reporting.
- Utilize SQL to perform data analysis to extract valuable insights from large data sets like Click stream, transactional data.
- Create and maintain internal mapping tables like product hierarchy, Dates and Adobe classifications.
- Use strong problem-solving skills, excellent communication skills, both technical and non-technical to convey complex insights to diverse stakeholders.
- Demonstrate strong technical expertise in Tableau/SQL and well-versed with Adobe analytics.
- Drive data thought leadership and create end-to-end Web Reporting standards.
- Proactively identify gaps and provide tagging requirements (Build governance in maintaining eVars, Props & Custom events).
- Implement best practices for analytics, staying abreast of industry trends and emerging technologies to enhance our capabilities.
- Provide weekly business performance review and insights by coordinating with product.
Required Experience and Education:
- 8+ years of related experience in one or more of the functional areas: business analytics, Mobile, or Web analytics roles.
- 4+ years of experience in eCommerce, retail, consumer electronics industry or management consulting.
- Master's degree in Business, Data Science, or a related field.
- Strong quantitative and analytical capabilities with high proficiency in data analysis using Excel - Tableau preferred.
- Prior experience leading small teams with the ability to engage and develop talent.
Necessary Skills and Attributes:
- Self-motivated individual with the ability to thrive in a team-based or independent environment.
- Detail-oriented with strong organization skills.
- Ability to work in a fast-paced environment.
- Limited supervision and the exercise of discretion.
- Exceptional communication skills with the ability to collaborate and build effective partnerships at all levels of the organization.
- Structured and process-oriented approach to solve business and operational problems with a highly agile approach.
- Ability to operate seamlessly in a matrix organization and manage stakeholders across multiple lines of businesses.
Physical Demands:
The physical demands described here are representative of those that must be met by contract employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include the ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time-sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we’ll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
- Medical Plans
- Vision Plan
- Short-Term Disability
- Long-Term Disability
- Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
- 401(k)
WHAT you should know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
Salary/Pay Range: $55.00-$89.00/hr (Depending on experience)
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