Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbors.
DutiesServes as a technical expert in all areas of videoconferencing.
Performs long- and short-range planning to determine how the Bureau Videoconferencing Program productivity can be improved through automation.
Studies the organization involved and performs a thorough review of technical requirements required to maximize the use of videoconferencing.
Prepares feasibility studies and cost/benefit reports to assist the decision-making functions of high-level management.
Leads information systems projects and assumes responsibility for customer contact during the development, implementation, and follow-up phases of the system life cycle.
Monitors information flow and progress of users, analysts and programmers throughout systems development processing.
SalaryConditions of Employment- U.S. Citizenship is Required.
- See Special Conditions of Employment Section.
QualificationsTo be considered for the position, you must meet the following qualification requirements.
Education:
GS-12 and GS-13: There is no substitution of education for specialized experience at this grade level.
OR
Experience:
GS-12 and GS-13: You must have Information Technology (IT) related experience demonstrating each of the four competencies listed below.
- Attention to detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.
- Oral communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
Specialized Experience:
GS-12 and GS-13: You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Some examples of this qualifying experience are:
- GS-12: Experience with the planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems, to include videoconferencing.
- Experience with ensuring the integrity, availability, and confidentiality of information systems through the planning, analysis, development, implementation, maintenance and enhancement of systems, programs, policies and procedures.
- Experience with the planning and delivery of customer support services at the point of computer user/specialist interface.
- Experience with strategic planning, capital planning, policy and standards development, budgeting, resource management, knowledge management, auditing.
GS-13:
- Experience in utilizing a variety of Videoconferencing devices and management programs.
- Experience in utilizing a variety of web conferencing solutions and integration with Videoconferencing.
- Experience leading information systems projects and assuming responsibility for customer contact during the development, implementation and follow-up phases of system life cycles.
- Experience analyzing system design needs, anticipating problems in computer programs, telecommunications, hardware and operating systems, and proposing and implementing solutions.
- Experience developing operations memorandums, program statements and technical reference manuals relative to information management.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time spent in activities.
Other InformationThis position IS included in the bargaining unit.
The representative rate for this position is $129,759 per annum ($62.17 per hour).
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment.
Required Documents- Resume showing relevant experience (cover letter optional)
- Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form.
- Employees applying with an interchange agreement must provide proof of their permanent appointment.
- Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
How to Apply
You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.
Required supporting documentation must be electronically uploaded or transferred from USAJOBS.
NOTE: Failure to follow these application procedures will result in the applicant losing consideration for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
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