Worker Sub-Type:
Regular
Job Description:
Senior Manager, Sales Engineering
At BlackBerry, we are focused on providing organizations with software to secure and manage the endpoints they use, the products they make and the systems they collaborate with on internally and externally. We are absolutely committed to bringing our strengths in delivering deeply integrated productivity, communication, collaboration and security experiences to our customers, giving them the peace of mind they deserve. We are the industry’s most complete Zero Trust solution for securing and managing endpoints, application, data, networks, and people within an organization end-to-end. That’s on any endpoint, whether on-premise, hybrid or in the cloud.
Together we will ensure the highest levels of security and personal privacy with Spark Platform for our customers focused on a “Prepare / Prevent / Respond” approach to endpoint management and security supporting more endpoint types than any other vendor in the market.
It’s an exciting time!
In order to help us continue to deliver the most comprehensive cross-platform zero trust based secure unified endpoint security platform and services across the world, we are looking for talented Sr. Manager, Sales Engineering to join our US Government Sales team.
THE POSITION
BlackBerry is seeking a high-energy, experienced endpoint management and security Sr. Manager Sales Engineering to lead the US Government Sales Engineering Team focused on the acquisition and growth of customers implementing next generation endpoint security and management technology under the Unified Endpoint Security technology stack (UEM, EPP, EDR, MTD and ZTNA). In this technical leadership role, you will be supporting, coaching, and enabling the success of your Sales Engineering teams while acting as a technical executive SME within the US Government Sales team strategic accreditations/certifications, strategic deals, events, EBCs, voice of the customer programs and strategic customer and field marketing sales plays.
Essential Skills
- Lead a set of regional Sales Engineering Teams focused on the Fortune 1000 reporting directly to the NALA Sales Engineering leader.
- Ensure managed Sales Engineers are enabled, educated and supported around product portfolio in supporting pre/post sales activities.
- Act as a liaison between field Sales and Product Management to ensure product roadmap and features are properly aligned to the business needs.
- Provide visionary product support in the field by supporting managed team with direct interaction with customers, prospects and partners presenting and demonstrating product vision and direction.
- Support field product beta programs working internally with Product and Program Management through your managed team into the customer base.
- Provide and manage weekly and quarter performance metrics around technical pre- and post-sales activities driving customer success and revenue.
- Strong organization, time management and project planning/execution skills along with broad knowledge and understanding of wireless technology, trends, enterprise mobility management, messaging systems, competing technologies and the solution implementation lifecycle.
- Represent the “Voice of the Customer” feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams.
- Must have strong knowledge of hacking and exploitation tools and methodologies, detection evasion techniques, notable malware and anti-malware solutions and techniques.
- Experience working closely across departments with Product, Engineering, Support, Marketing, Customer Success focused on solution success.
Qualifications
- Bachelor’s degree or master’s degree or equivalent experience.
- Minimum of 3+ years of Sales Engineering Leadership Experience.
- Minimum of 5+ years endpoint management/security infosec experience.
- Vendor-specific certifications in the endpoint security space.
- Infosec-specific professional certifications, such as but not limited to: CISSP, CISM, CEH, CEPT, OSCP, GPEN, CGEIT, CGIH, CISA, PCI-QSA, CRISC.
What We Need From You To Apply
- Current resume.
- Cover letter/summary expressing:
- Why you are interested in working at BlackBerry.
- The skills, strengths and expertise you will contribute to our diverse team of extraordinary talent and humble hearts.
Job Family Group Name:
Sales
Scheduled Weekly Hours:
40
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