Cybersecurity Specialist II – Firewall - Core Services
ISGlobal Service Center (GSC) operating from Chennai, India, is a part of IS supporting Expeditors IT operations. IS GSC started with 6 employees and now we are 460+ employees today delivering world-class Information services globally. This Product-based Strategic Center's IT transformation has delivered a radical change to Expeditors IT manpower profile and skills over the past three years and will continue to deliver services as we continue to grow responsibly in the coming years.
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, founded in 1979, we have employed over 18,000+ trained professionals in a worldwide network of over 340+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
The Expeditors Cybersecurity Team provides industry-leading services to our customers by protecting the confidentiality, integrity, and availability of our data and our customers’ electronic data. We mitigate corporate risk through analysis of threat, potential threat actors, and actions, and a risk-based methodology based on a deep understanding of our own infrastructure and potential impacts from cyber events. Strategically, cybersecurity activities both improve our security posture and reduce long-term resource requirements.
The Cybersecurity team is highly collaborative and communicative within our team, within the IS department, and within the company as a whole. Excellent customer service is always a top priority. Expeditors recognizes how critical cybersecurity is to the delivery of our mission, and our interactions with customers and our own team reflect the contribution we make.
KEY RESPONSIBILITIES
- Design, install, and support network security devices.
- Perform resolutions to security-related Change Requests and Incidents.
- Quickly respond, troubleshoot, and implement resolutions for network security issues.
- Assist in troubleshooting network connectivity through firewall log analysis and network traces.
- Fine-tune policies and administration strategy in areas of networking and security need.
- Partner with GEO teams to implement secure solutions.
- Collaborate and communicate effectively with GEO teams.
- Identify opportunities for improvement.
ESSENTIAL EXPERIENCE
- 5+ years of experience in Incident response (SIEM).
- Work experience in Palo Alto & Checkpoint Firewall, Web Proxy, Routing, and Switching technologies.
- Experience in design, installation, and maintenance of Palo Alto & Checkpoint Firewall, Web Proxy, and Remote Access environments.
- Firewall Add/Modify/Remove firewall Rules, Groups, and Global policies in Checkpoint.
- Experience in setting up Site-to-Site VPN connections between enterprises.
- Understanding of On-premises to cloud network security architecture.
- Strong knowledge in implementation of ACLs.
- Handle Service Requests and Incident tickets related to Firewall and Web Proxy.
- Fluently translate complex technical information to/from non-technical audiences.
- Writing technical documents for the supporting technologies.
- A constructive approach to problem-solving and risk mitigation.
PREFERRED EXPERIENCE
- Strong knowledge in Network Security Technologies and/or Cybersecurity foundations.
- Strong knowledge in advanced unified threat management platforms, which may include working with intrusion detection and/or firewall systems.
- Standard protocols such as DNS, SFTP, SSH, TCP/IP, and SMTP.
- Experience supporting and deploying Cisco Proxy WSA devices.
- Configure and maintain Web filtering policies.
- Good experience on Cisco WSA device.
- Web Proxy Add/Modify/Remove global web policies in Cisco WSA.
- Industry Security Certifications: CCNA Security, CISSP, or equivalent strongly preferred.
REPORTING STRUCTURE
Expeditors offers excellent benefits:
- Paid Vacation, Holiday.
- Health Plan: Medical Insurance.
- Employee Stock Purchase Plan.
- Training and Education Programs.
- Unlimited opportunities for career advancement.
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