Position Overview:
R & D Industries, Inc. (RDI) is a 40-year-old Iowa technology company. Our RDIWorks (RDIWorks.com) division is seeking a General Manager to lead our MSP (managed service provider) team. As a regional leader, our RDIWorks team works across SMB and enterprise to be a trusted source of technology solutions.
Successful GM candidates in this role will have a proven track record in technical teams, sales processes, and team management. Those with strong skills in analysis, interpersonal communications, sales relationship building, project management, and team leadership will thrive in this role. Experience in IT, computers, servers, networking, network security, SaaS, and MSP business strategies like MRR will be greatly beneficial.
This role will be responsible for providing both day-to-day and thought leadership in order to support our team and customers. RDI Full-Circle Service helps us build long term trust and relationships with customers. This role will support and lead our team on that mission.
All persons with a management, sales, or technology background are encouraged to apply.
This position will be located at our headquarters in Milford, Iowa.
Join us and be a part of a special team right here in Iowa!
Primary Responsibilities:
- Provide leadership and support for our technical team
- Work with our marketing team to coordinate sales activities with marketing campaigns
- Regularly engage existing customers for technology lifecycle management, planning, and sales
- Work to execute on our vision of growth in network security and recurring revenue
- Coordinate division operations and contribute to strategy
- Work with our financial team to assess division performance and oversee profit and loss responsibility
- Oversee employee safety, development, teamwork and culture
- Empower the team to solve customer issues
- Allocate resources, assign work, and track progress with our BMP (business management platform)
- Implement company procedures
- Assist in the development of guidelines and procedures for network administration and security best practices
- Work closely with staff to meet team goals and improve processes and practices. Create feedback loops that let us become more efficient, automate repetitive tasks, and free up time for problem solving.
- Coordinate with vendors on new products, licensing, pricing, strategies, and other channel tools.
Qualifications:
- Computer / Networking / IT knowledge
- B.A. or B.S. in a Business or technical field
- 5+ years of expertise in professional B2B sales experience or management experience with a proven track record
- Exceptional interpersonal and verbal/written communication skills
- Ability to develop graphs and charts for business intelligence purposes (performance / profitability / efficiency)
- Detail oriented and analytical thinker
- Ability to quickly learn new or unfamiliar technologies and products, independently using documentation, online resources, and vendor training resources.
Bonus Points:
- Interpersonal communication skills (excellent email and phone skills)
- Awareness of timelines, objectives, and goals
- Ability to multi-task and prioritize your work and commitments.
Perks Include:
- Work in a fun, team environment
- Professional development and training opportunities
- Gain crucial experience with a variety of real-world projects
- Learn from respected industry experts on best practices
- Unlimited Coffee
- Conveniently located near Highway 71
Extensive Benefits:
- Employer-paid health insurance contribution
- Medical (cafeteria) plan
- Paid Individual Life, Dental, Vision, and Long-Term Disability coverage
- Paid Vacation time
- Paid Holidays
- Paid Time Off (PTO) for sick days and personal days
- Jury duty and bereavement benefits
- Allowance for the use of personal cell phone
- Performance-based bonuses
- 401K Match
- Health savings and flexing spending options
- Voluntary Short-Term Disability Coverage
- Voluntary Life Insurance (Additional Coverage Options)
- Additional coverage options to include spouses and families
About Us:
R & D Industries, Inc. (RDI) is a 40-year-old Iowa technology corporation. RDI has been previously honored with the Iowa Small Business Excellence Award and twice in Inc Magazine’s Inc-5000 as one of the fastest-growing privately held companies in the US.
RDI delivers a wide range of technology-driven solutions, focusing on delivering exceptional value to its customers. As 2024 marks the 40th Anniversary of RDI, this important milestone underscores RDI's steadfast commitment to its foundational principles: to Research, to Develop, and to Innovate (RDI). These principles guide the creation of highly effective solutions grounded in integrity and trust. RDI takes pride in its unwavering commitment to always 'Do the Right Thing' for our customers, employees, vendors, and resellers.
RDI provides competitive pay, paid vacations, paid holidays, paid personal days, group health insurance, dental insurance, vision insurance, disability insurance, life insurance, 401k retirement plan, and other benefits. RDI has offices in Milford and Ames. This is an excellent opportunity for the right individual to work in a growing, fun environment within one of the top technology companies in the region.
Join us and be a part of a special team right here in Iowa!
R & D Industries, Inc. is an equal opportunity employer and proud supporter of the Home Base Iowa Initiative.
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