All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation’s policies, procedures, guidelines, contractual commitments and governmental regulations.
KEY JOB RESPONSIBILITIES
- Responsible for an enterprise-wide clinical and non-clinical training curriculum that complements and aligns with VITAS’ mission, values, and strategic objectives.
- Leads the clinical workforce development and training team, fostering collaboration and innovation to deliver effective training programs and resources.
- Develop learning roadmaps, development processes, and programs to support the organization’s diverse talent and leadership needs at all levels, ensuring appropriate workforce planning strategies/mechanisms are in place to support growth objectives.
- Curriculum Design and Content Development: Lead the design of engaging curriculum and development of high-quality content (text, graphical, multimedia) for various training modalities (knowledge bases, job aids, modules, self-paced courses) across the enterprise.
- Stakeholder Collaboration: Partner with clinical, admissions, compliance, quality, marketing, and IT teams to ensure alignment and maximize the impact of training initiatives.
- External Engagement: Build relationships with industry experts and organizations to enhance training resources and represent the organization at conferences.
- Onboarding and Continuous Improvement: Create a comprehensive onboarding experience for new hires and foster a culture of continuous learning and development, emphasizing self-led learning opportunities. Oversee the full onboarding and orientation process.
- Facilitates training sessions as needed.
- Travel as needed.
- Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Quality Improvement
- Evaluates the impact of clinical educational programs and coordinates future curriculum based on needs assessment, surveys, and impact of courses.
- Develops, monitors, updates, and communicates ongoing strategic plan and goals for People Development.
Data Reporting and Analytics
- Develops and maintains dashboard of training KPIs and Scorecards, presenting and explaining findings to Sr. Leadership.
- Analyzes data for trends and patterns with attention to onboarding, compliance training, Certificate programs, and other enterprise-wide training initiatives.
- Reports training status updates, including completions to field operations leadership to support state-specific and enterprise-wide regulatory compliance training.
EXPERIENCE
- 5-7 years’ experience in a healthcare setting preferred.
- Proficiency in Microsoft Suites, Learning Applications, and Learning Management System required.
- Registered Nursing experience in a healthcare setting, hospice preferred.
- Ability to establish department goals and objectives that support the strategic plan.
- Ability to work cross-functionally, with analytical skills, communication skills, business acumen, learning and adaptability, leadership skills, and influential skills.
- Ability to build and work with various data resources for recording and reporting learning metrics.
- Strategic capability with strong agility to develop and oversee the implementation of diverse projects.
- Strong leadership and management skills, with the ability to inspire and motivate teams.
- Familiarity with regulatory requirements and industry trends in healthcare and clinical education.
EDUCATION
Bachelor’s Degree and/or Master’s Degree in Healthcare, Organization Development, Training, Human Resources, Business, and/or a related area of study required.
CERTIFICATION & LICENSURE
Active Registered Nurse License Preferred.
REASONABLE ACCOMMODATIONS
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
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