Overview: We are seeking a dynamic and experienced General Manager to lead our team and oversee daily operations in a fast-paced food service environment. The ideal candidate will have a strong background in kitchen management, catering, and hospitality management, with a proven ability to drive operational excellence and enhance guest satisfaction. This role requires exceptional leadership skills, a passion for food service, and the ability to develop and train staff effectively.
Duties:
- Oversee all aspects of daily operations, ensuring high standards of food quality and customer service.
- Manage kitchen operations, including inventory control, food preparation, and presentation.
- Develop and implement training programs for staff to enhance skills in food management and customer service.
- Coordinate catering services for events, including banquets and special occasions.
- Utilize Aloha POS system for efficient cash handling and transaction processing.
- Foster a positive work environment that encourages teamwork, accountability, and professional growth.
- Monitor compliance with health and safety regulations to ensure a safe dining experience for guests.
- Analyze operational performance metrics to identify areas for improvement and implement effective solutions.
Qualifications:
- Proven experience in kitchen management or food service operations.
- Strong leadership skills with the ability to motivate and develop team members.
- Experience in catering services and banquet management is preferred.
- Familiarity with Aloha POS system or similar point-of-sale technology is advantageous.
- Excellent communication skills with a focus on customer satisfaction.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Strong organizational skills with attention to detail in food management practices.
- Previous experience in cash handling is required.
Join our team as a General Manager where you can make an impact on our operations while delivering exceptional dining experiences!
Job Type: Full-time
Pay: $62,208.00 - $67,549.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
Application Question(s):
You notice that food waste in your restaurant's kitchen has significantly increased over the past month, leading to higher operational costs and reduced profit margins. What would you do first?
- Audit the current inventory management system and kitchen processes to identify the sources of waste.
- Implement a more rigorous hiring process to ensure that staff are more skilled and less likely to make mistakes that result in food waste.
- Increase the portion sizes on the menu to ensure that all prepared ingredients are used by the end of the day.
- Launch a marketing campaign to attract more customers and increase order volume, thereby using up more inventory.
- Shift to a just-in-time inventory system, ordering only what's needed immediately.
Another Scenario:
You're catering an event for 100 guests. Food costs $600, labor costs $1,000, and rental equipment costs $400. You want to make a 20% profit on your service. How much would you charge the client?
- $1,800
- $2,000
- $2,040
- $2,200
- $2,400
Customer Service Scenario:
A client is upset about a service delay. He's speaking loudly and attracting attention. What would you do?
- Acknowledge his feelings and explain how you'll try to speed things up.
- Politely ask him to calm down and explain that getting upset won't help speed things up.
- Explain that all clients are equally important and you're doing your best.
- Suggest he contact the customer service hotline.
- Direct him to speak to your supervisor.
License/Certification:
- Driver's License (Preferred)
Shift availability:
Ability to Commute:
- Ponte Vedra Beach, FL 32082 (Required)
Work Location: In person
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