Job Description Summary
At Sonesta White Plains, we are thrilled to announce an exciting opportunity to join our dynamic team as the Director of Restaurants & Bars. If you are a visionary leader with a passion for excellence in food and beverage, this is your chance to make a significant impact. You will manage our full-service restaurant, bar, and coffee house, driving innovation and creating unforgettable experiences for our guests. Ideal candidates will bring a wealth of experience in managing multi-outlet staffing, preferably within a hotel/resort environment, and have union experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Inspire Excellence: Drive performance to ensure adherence to all service standards, sanitation standards, and productivity standards, ensuring exceptional guest satisfaction.
- Financial Stewardship: Track and forecast all outlet revenues and expenses, ensuring company goals are met on a monthly and yearly basis.
- Resource Management: Maintain inventories of related restaurant/bar equipment and products.
- Policy Development: Develop and implement policies and procedures, ensuring consistent application.
- Team Development: Lead the hiring, coaching/counseling, mentoring, training, and professional development of restaurant/bar management and employees.
- Project Management: Organize multiple projects, manage and prioritize tasks, and meet deadlines.
- Team Spirit: Exhibit a positive and involved team attitude, promoting positive relations through open communication, trust, and mutual respect.
- Communication and Problem-Solving: Strong communication, organization, problem-solving, and follow-up skills.
- Quality Assurance: Ensure the quality levels of restaurant/bar products, standards in production, services, facilities, and guest satisfaction.
- Procurement Oversight: Implement and monitor ordering and receiving programs to ensure proper quantity and prices on all restaurant purchases.
- Event Planning: Plan and organize special events within the restaurant/bar.
- Safety and Compliance: Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
- Marketing Collaboration: Work closely with the marketing team and vendors to develop and implement promotional strategies to drive revenue.
- Guest Relations: Actively engage with guests to ensure their satisfaction and to gather valuable feedback.
- Technology Utilization: Implement and manage restaurant technology systems, including POS systems, reservation systems, and inventory management software.
- Versatility: Perform any other job-related duties as assigned.
- Union Experience: Experience with managing in a union environment is highly preferred (NYC/market preferred).
Training and Development: Ensure all training and development programs are conducted as necessary and all areas are compliant with local, state, and federal laws as well as Sonesta requirements.
Strategy and Planning:
- Comprehensive Management: Manage all aspects of the food and beverage service department.
- Inventory Control: Direct and complete scheduled inventories.
- Staffing Efficiency: Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet business demands.
- Event Coordination: Coordinate details of upcoming functions with the Catering & Conventions Services managers.
Financial Management:
Payroll Oversight: Drive payroll accuracy in the department ensuring meal breaks are taken and time cards are accurate.
Budget Management: Manage the operating budget and achieve all revenue and expense targets.
Strategic Participation: Actively participate and advise in the food and beverage budget and forecasting processes.
Managing Your Team:
- Daily Briefings: Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
- Performance Evaluations: Assist in annual performance evaluations of team members.
- Fairness and Equity: Ensure employees are treated fairly and equitably.
- Coaching and Development: Coach team by providing specific feedback to improve knowledge, skills, and performance.
- Collaboration: Establish and maintain open, collaborative relationships with direct reports and the entire Food & Beverage team, ensuring direct reports do the same for their teams.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Experience: Minimum 5 to 7 years’ experience as a restaurant/bar manager/director.
- Multi-Outlet Management: Experience managing multiple outlets.
- Operational Knowledge: Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.
- Financial Acumen: Strong understanding of cost and labor systems that lead to restaurant profitability.
- Leadership Skills: Strong communication and leadership skills.
- Budget and Forecasting: Comfort working with budgets, payroll, revenue, and forecasting.
- Education: Associate or bachelor’s degree in business management or hospitality management is highly preferred.
- Union Experience: Preferred.
Additional Job Information/Anticipated
Pay Range
Salary range: 80k - 85k; Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.
Why Join Us?
At Sonesta White Plains, we believe in creating memorable experiences for our guests and an inspiring workplace for our team. As the Director of Restaurants & Bars, you will have the opportunity to lead a talented team, innovate our food and beverage offerings, and contribute to the success of our hotel. We offer competitive compensation, comprehensive benefits, and a supportive environment where your career can thrive.
Join us at Sonesta White Plains, New York, where your expertise will drive our vision forward, creating extraordinary dining experiences that delight our guests. Your leadership will inspire our team and shape the future of our food and beverage offerings. If you are ready to take on this exciting challenge, we invite you to apply and become a part of our exceptional team.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long-Term Disability Insurance
- Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
