CPG – Personal Health Care & Beauty Industry Business Consulting Partner
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting, and business process services company. The company harnesses the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help their clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Wipro has over 180,000 dedicated employees serving clients across six continents. The company reported revenue of $10B+ for FY2022.
Wipro Consulting
Wipro Consulting is comprised of 11,000 people. Wipro Consulting helps business leaders respond to their customers’ evolving needs by driving digital first transformation: from operations to technologies to people. Leading global analyst firms point to Wipro as a leader in digital transformation strategy and consulting. Global Fortune 500 companies work with Wipro because its team delivers integrated strategy, digital and domain expertise, while applying analytics and insights to help them unlock hidden value.
The Role
Wipro is seeking a US CPG Personal Health Care & Beauty Industry Practice Lead. This career opportunity is with the Consumer Sector in North America. The successful candidate will drive, define, and support clients in Personal Health Care & Beauty Industry across their value chain including but not limited to R&D, Supply Chain, Sales & Marketing. S/he will also enable the opening of new engagements, drive the adoption of differentiated solutions within the Industry.
Primary duties and responsibilities include:
- Consulting Strategy: Define a sound business growth strategy built on industry consulting and technology consulting (digital, analytics, and engineering) strengths. Focus on growing Consulting to 20% of unit strength with higher billing rates and margins. Help in creating new business opportunities and new business wins (pipeline and order book).
- Business Growth: Shape, lead, and drive transformation engagements by working closely with CXOs and internal Wipro teams. Lead consulting workshops to craft future state functional and solution roadmaps.
- Solutions: Identify and define differentiated services and solutions for various process areas within the retail industry. Create and continuously refine cutting-edge relevant solutions showcases to be demonstrated across Wipro’s Technovation centers.
- Thought Leadership: Be Wipro’s voice and a recognized thought leader across industry forums, partner events, and customer interlocks. Publish, speak, and mentor on a range of forward-looking topics around various Personal Health Care & Beauty industry segments and functions.
- Branding: Create a strong Wipro market positioning to increase Wipro’s mindshare in the ecosystem (product companies, analysts, and influencers).
Location
This hire can be based in any US city where Wipro has an office. S/He will need to travel as required, and travel may vary significantly based on the executive’s home location and other factors.
Candidate Profile
Wipro seeks a hands-on, proven, and results-oriented consulting executive. A deep understanding of Personal Health Care & Beauty Industry, business transformation coupled with a digital-first mindset is required. The successful candidate will be a bridge builder capable of connecting the dots between business, process, technology, and the customer.
Must-have attributes:
- Strategic thinking: Big picture orientation and conceiving effective strategies to drive growth.
- Demand Shaping: Consultative influencing and proactive shaping of consulting opportunities.
- Analytical thinking and problem-solving skills: Ability to comprehend complex scenarios, propose effective implementation plans and solutions in tackling challenges.
- Leadership and Interpersonal skills: Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results.
- Thought Leadership: Ability to engage with leaders and analysts and formulate/publish POVs.
- Personal Drive: Entrepreneurial drive with a can-do attitude and a strong desire to win.
Desired Experiences, Skills And Expectations
- Minimum 15 years of industry experience with the past 10 years in a CPG and Personal Health Care & Beauty Industry. Combination of industry and consulting experience (preferably in Big-4 consulting).
- Experience in Key Functional Process Areas: Extensive hands-on experience in critical areas such as Concept to market, order-to-cash, procure-to-pay, Supply Chain, Finance.
- Deep understanding of business drivers/processes and ability to relate segment priorities to associated technology.
- Exposure to tier-1 technology products relevant for the Personal Health Care & Beauty Industry including:
- Knowledge of manufacturing software (ERP, PLM, MES) like SAP, Oracle, Dassault, GE Proficy, etc.
- Knowledge of CRM platforms (e.g. Salesforce) and commercial management software (TPM, TPO, RGM).
- Knowledge of e-commerce technologies, digital marketing (e.g. Adobe, SAP CX, etc).
- Knowledge of analytics platforms (e.g. Snowflake, Databricks, etc).
- Knowledge of hyperscale industry cloud to bring relevant solutions to the market.
- Ability to apply emerging technologies like Gen-AI, IoT, Metaverse, etc to drive operational efficiency and revenues.
- Experience or exposure to software lifecycles including defining engagements.
- Hands-on exposure to defining cost take-out strategies.
- Ownership in Solution incubation and IP creation.
- Experience in consultative selling and creating client business case for value-based pitches.
- Connects with industry product ecosystem players including vendors and niche boutique consulting firms.
Performance and personal competencies:
- Sets a compelling direction for the business and innovative strategies to address customer needs.
- Communicates the vision and anticipates market changes.
- Contributes to broader business issues.
- Understands the levers of a services business and can drive growth at a profitable level.
- Able to balance the competing pressures of growing a services business.
- Builds strong commercial propositions.
- Possesses an extensive and distinctive track record of delivering growth.
- Sets and achieves ambitious targets.
- Translates the mission of the organization into actionable, quantitative plans.
- Self-starter who can excel in an entrepreneurial environment.
- Truly a 'player/coach' capable of Practice Building (hiring, mentorship, capability development), managing complex delivery teams, and sales/account management teams.
- Forges strong diverse teams of people with multiple perspectives and talents, a champion for diversity and inclusion.
- Hands-on leader who holds people accountable for results, the ability to roll up his/her sleeves, and makes difficult talent decisions.
5-Habits for Success at Wipro
- Being Respectful - Treat others how you want to be treated.
- Being Responsive - Acknowledge, commit and respond within reasonable timeframes.
- Always Communicating - Ensure information flows (including difficult news) in a timely, proactive and consistent manner.
- Demonstrate Stewardship - Put the interest of Wipro ahead of everything else.
- Building Trust - Demonstrate a high say-do ratio in everything you do without externalizing failures.
Skills and Qualifications
Sell & Deliver
- Ability to construct presentation slides that are effective in conveying the intended message and visually pleasing to a high level of standard. Additionally, the candidate needs to have the ability to present the information effectively to the audience.
- Outstanding leadership, communication, relationship building and networking skills on the client side, ecosystem partners and internal organization.
- Successful in generating consulting business from new and existing accounts and have the capability to drive and lead customer relationships into multimillion-dollar engagements.
- Delivery and program expertise with experience in handling multi-shore consulting projects with distributed teams delivering sustainable customer value.
- Know-how to comprehend complex scenarios, propose effective implementation plans & solutions in tackling challenges.
Driving Transformation
- Ability to probe customers, engage in conversations to uncover the underlying problems and shape the challenges into structured problem statements.
- Comes with a good level of transformation proposition definition and engagement shaping using core and disruptive technologies to solve business problems for tangible business benefits at large enterprise clients.
- Be a champion and passionate advocate for Transformation to reposition Wipro as a strategic partner to accelerate and sustain customer value. The individual must be an ambassador for Digital Adoption and the Digital Transformation for the industry.
- Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results.
- Have a good understanding of the IT and digital technology, including its application to the Consumer – Food & Bev industry.
Talent Management
- Creative, collaborative, and motivating consulting leader who can focus diverse teams on common outcomes and goals.
- Has some experience of nurturing, developing, mentoring of top talent into future consulting business leaders.
- Supports in the delivery of our organizational people strategy with strong collaboration from HR and Recruitment leads.
- Proactively seeks opportunities to attract top diverse talent at all levels.
- Exemplary professional and corporate track record, delivering concise and effective communications with authority.
- Highly adaptable in dynamic environments and integrates effectively into a global matrix environment.
Thought Leadership
- Strong desire to learn and shape your own career path.
- Ability to converse with industry leaders, analysts and formulate POV on trends.
- Proactively propose solutions, investment decisions along with published artifacts, industry speakerships, analyst interactions etc.
- Utilizes social media effectively with their digital presence.
Strong domain knowledge and experience of developing and delivering strategic business and transformative initiatives with a significant focus on Digital.
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