DUTIES/RESPONSIBILITIES:
Responsible for the overall administration of the clinical outreach program operation related to budget, program design, service delivery, staffing, and scheduling in accordance with Department of Homeless Services (DHS) and BRC protocol and procedure. Act as liaison with the Department of Homeless Services, subcontractors, and referral sources. Act as primary liaison with the DHS on all matters of accountability including reporting, quality assurance and the development of clinical outreach strategies (including the development of individualized clinical plans and crisis intervention strategies as needed). Develop partnerships and collaborate with hospitals, treatment, shelter, transitional housing and housing providers on servicing homeless individuals to end their homelessness. Work in conjunction with Assistant Director to identify and develop in-service workshops on related topics to staff, such as conflict resolution, assessments and engaging with service resistant clients, safety and other topics. Ensure the periodic review of client charts in preparation for audits, prepare statistical reports and responsible for overall quality assurance of clinical services delivered to clients. Share weekend on-call duties with the Assistant Program Director and supervisors, as needed. Directly supervise the Assistant Director, as well as monitor the performance of all staff. Collaborate with other directors within Outreach cluster, as well as other program directors and members of BRC senior management. Related duties as assigned.
HOURS:
Monday – Friday, 9:00am – 5:30pm (some weekend, evening, and overnight hours required.)
QUALIFICATIONS:
LMSW required and ability to pass test to acquire 9.58 certification from DOHMH. A minimum of three years of experience in direct services to the homeless, mentally ill and/or substance abusing populations. Supervisory experience required. Must understand issues related to homelessness, have strong leadership skills and clinical skills, and have the ability to address multiple issues and challenges concurrently. Must have a valid driver’s license. Computer proficiency required. First Aid/CPR certification or the ability to pass test to acquire these credentials required.
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full-time employees receive a generous benefits package, including:
- Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents.
- A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
- Tuition assistance and many training opportunities for career development.
- Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
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