About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Job Description
Essential Job Functions:
- Assist the physician and staff with the daily coordination of patient care and physician access.
- Function as the liaison between patients, staff, and physicians.
- Maintain efficient patient flow.
- Deliver direct patient care within the scope of licensure and in accordance with SMG policy.
- Collect lab specimens according to departmental guidelines. Accurately label specimens.
- Prioritize patient care by implementing physician orders and nursing procedures.
- Ensure proper preparation for patient visits and prepare pertinent information needed for patient visits.
- Effectively communicate problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly.
- Assure all patients are correctly identified prior to providing and/or documenting care.
- Employ appropriate and timely use of Tasking in EHR.
- Obtain vital signs: BP, temp, pulse, height & weight accurately and completely as required. Document appropriately in EHR.
- Administer injections according to appropriate protocol. Document injections accurately in EHR.
- Demonstrate telephone triage protocols and document in EHR.
- Schedule appointments appropriately and accurately according to department guidelines.
- Adhere to universal safety precautions when administering medications and disposing of medical waste.
- Review and update medication list in EHR. Demonstrate understanding of prescription control and prescription refill procedures. Accurately and completely document known allergies in EHR.
- Enter orders and schedule appointments in the Practice Management System (PMS) and EHR.
- Provide referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
- Check and maintain logs for emergency equipment according to policy.
- Facilitate transition of care to UCC/Hospital.
- Maintain proficiency with department-specific equipment and troubleshoot and report malfunctions promptly.
General Job Functions:
- Assist in ordering and maintaining all supplies as assigned.
- Demonstrate flexibility with various work schedules.
- Other duties as required.
Education, Certification, Computer and Training Requirements:
- Associates degree required. Bachelor’s degree preferred.
- New Jersey State Nursing License and BLS certification required.
- 0 – 1 years experience. 2-4 years experience preferred.
- Ability to communicate in English, both orally and in writing.
- Strong interpersonal and organizational skills.
- Ability to perform diverse work assignments with time limitations with a high degree of accuracy.
- Ability to use problem solving, critical thinking and priority setting skills.
- Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.
- Experience with Standard Office Technology in a Windows-based environment preferred.
- Experience with patient care equipment preferred.
- Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.
Travel:
- Ability to commute to satellite offices as needed.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
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