We are champions of positive dissatisfaction.
Dissatisfied with the way it’s always been,
with handcuffs and limits and rules,
with insights that aren’t insightful,
and with creative that doesn’t make you feel.
We believe dissatisfaction is the mother of reinvention.
That’s why our mascot is the octopus.
It’s the only organism on the planet that routinely edits its own genetic material
to adapt, innovate, and thrive.
It outsmarts the competition by constantly changing.
It reinvents, repeats, reinvents, repeats.
And so do we.
In a world where the most innovative brands grow faster than the competition,
we are, pound for pound, the most effective agency in the world. Eleven years running.
MullenLowe: Always Be a Challenger.
Position Overview
The Behavioral Sciences Manager will oversee and lead development of data-driven marketing insight and optimization across client engagements. Their ability to identify the right tools to investigate and challenge is critical. They include work in brand tracking, social listening, and consumer journey/insight development.
Responsibilities
- Act as the internal subject matter expert in consumer data, driving marketing effectiveness across complex ecosystems of digital/non-digital customer touchpoints.
- Manage analyst(s) to ensure delivery of actionable insights to clients, develop career paths to encourage advancement, and build an environment of team unity and collaboration.
- Own the holistic customer journey and identify the biggest opportunities in the consumer experience.
- Strong ability to create clear, well thought-out and intriguing presentations that will lead to fresh and disruptive insights and thinking.
- Develop data-driven insights that lead to the creation of compelling, effective communications solutions that can be easily measured.
- Manage multiple assignments and/or clients at once.
Qualifications
- Bachelor's degree in Math, Statistics, Economics, Business, Marketing or other quantitative discipline.
- 4+ years of work experience in a professional services environment: management consulting, market research, advertising or interactive/technology consulting.
- Familiarity with most major syndicated tools, both strategic planning and consumer insight (e.g., GfK, MRI, Mintel, WARC, Euromonitor, Nielsen, Kantar, Qualtrics).
- Critical thinking - capable of generating consistently accurate, useful reports as well as demonstrating enthusiasm for translating data into actionable insight relevant to marketing program objectives.
- Leadership skills and history of building relationships with clients and key stakeholders.
- Good verbal and written communication skills.
- Ability to develop, challenge, and inspire people to do their best work, to think creatively, to adapt, innovate, and thrive.
- Ability to recognize the value that different perspectives and cultures bring to an agency. Building teams that apply their diverse skills and perspectives to achieve agency goals. Where they are seen, heard, and valued.
The salary range for this position is $90,000 to $115,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience and qualifications.
The work is never perfect, so how could we ask that of our applicants? What we seek out at MullenLowe are original thinkers with a thing for unconventional ideas that solve tomorrow’s big problems. Is that you? Check doubt at the door and apply for the roles that will excite and challenge you in new ways.
EEOC Statement:
At MullenLowe U.S., we believe openness is fundamental to creativity. We’re open to different approaches, perspectives, and ways of thinking that come from working with people from diverse cultures, ethnicities, and sexual orientations, and we don’t believe we can get to the best place creatively without them. We strongly encourage women; Black, Indigenous, and People of Color (BIPOC) individuals; LGBTQ+ individuals; people with disabilities; people of all ages and religion; members of ethnic minorities; foreign-born residents; and veterans to apply.
We do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, sexual orientation, age, marital status, veteran status, or any other basis prohibited by law.
You must be eligible to work in the United States to be considered for this role.
This job description is subject to change at any time.
Work is regularly performed in a professional office environment and routinely uses standard office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: disabilityaccommodations@mullenlowe.com - please include your location in the subject line of your email (BOS, NY, LA, WNS)
MullenLowe is an EEO/AA M/F/Disability/Vet Employer.
MullenLowe participates in E-Verify.
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