The President/CEO shall be the Chief Executive Officer. They will also serve as the corporate secretary to the Board of Directors, responsible for preparing notices, agendas, and minutes of meetings. Additionally, the President/CEO will act as an advisor to the Chairperson and Officers on various operational aspects such as programs, events, legislative affairs, and strategic planning. They will gather information and data and prepare special reports as directed by the Chamber's Strategic Plan and executed agreements approved by the Board.
Furthermore, the President/CEO will be a non-voting member of the Board of Directors and all committees. They will be responsible for administering the operations of the Chamber in accordance with the policies and regulations set by the Board.
The President/CEO will have the responsibility of hiring, discharging, directing, and supervising all employees. They, along with the Chairperson and Officers, will prepare an operating budget covering all activities of the Partnership, subject to approval by the Board of Directors. The President/CEO will also be accountable for all expenditures within the approved budget allocation.
The primary role of the Menifee Valley Chamber of Commerce (MVCC) President & CEO is to lead the chamber team in positively impacting the community through various economic development initiatives, job initiatives, workforce development, and chamber programming endeavors. They will also establish partnerships and work closely with the City of Menifee and stakeholders. This position requires collaboration and working across the entire community, including maintaining external stakeholder relationships in the public and private sectors, managing programs and events, handling legislative affairs, member recruitment and relationships, supporting economic development and tourism programs, providing board education and development, engaging with industry developers, fundraising, and implementing the strategic plan.
Overall, the President/CEO is responsible for driving organizational relevancy by developing, implementing, and analyzing programming to support Menifee Valley Chamber’s goals and objectives.
Duties and responsibilities
Core duties and responsibilities include the following. Other duties may be assigned.
- Oversees and directly supervises the staff to develop robust membership programs and brand messaging in the community.
- Assists with general office management tasks, focusing on organizational culture and teamwork, to achieve the goals set forth by the Board of Directors.
- Ensures that various customers – members, guests, staff, board, and other stakeholder groups - are the focus of all MVCC efforts and initiatives and are recognized as such.
- Ensures that all departments consider the organization’s customer experience in all major decisions, always.
- Manages all budgets, workflow, and contracts.
- Manages community outreach efforts (attends community events, participates in community organizations, etc.) to ensure MVCC has a strong community presence.
- Manages monthly financial statements and communicates with the board of directors regularly.
ACCOUNTABILITY:
- Budget oversight of Chamber financial activities in collaboration with the board, finance committee, accounting manager, and auditor.
SUPERVISORY RESPONSIBILITIES:
Responsible for staff members' direct management and oversight, in line with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual
- Analytical - Capable of synthesizing complex or diverse information; uses intuition and experience to complement data; designs workflows and procedures.
- Design - Generates creative solutions; uses feedback to modify designs; demonstrates attention to detail.
- Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
- Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
- Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Interpersonal
- Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interruption; keeps emotions under control; remains open to others' ideas and tries new things.
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Leadership
- Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.
- Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
- Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
- Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
- Managing People - Includes staff in planning, decision-making, facilitating, and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products, and services; continually works to improve supervisory skills.
- Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Organization
- Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of the market and competition; aligns work with strategic goals.
- Cost Consciousness - Works within approved budget; develops and implements cost-saving measures; contributes to profits and revenue; conserves organizational resources.
- Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
- Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
- Organizational support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
- Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competitors; identifies external threats and opportunities; adapts strategy to changing conditions.
Self-management
- Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions.
- Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; takes calculated risks to accomplish goals.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
- Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
- Quantity meets productivity standards, completes work in a timely manner, strives to increase productivity, and works quickly.
- Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
- Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information to get others' attention.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Education: A bachelor’s degree (B.A.) from a four-year college or university; or two to four years of related experience and/or training; or an equivalent combination of education and experience. Industry certifications (WACE, Institute for Organizational Management, Accredited Chamber Executive, etc.) are preferred.
- Language skills: The ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. The ability to draft reports, correspondence, and procedure manuals. The ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
- Mathematical skills: The ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. The ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Reasoning Ability: The ability to define problems, collect data, establish facts, and draw valid conclusions. The ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Computer skills: To perform this job successfully, an individual should have knowledge of QuickBooks, Database Software (Access), Spreadsheet Software (Excel), Contract Management Systems, Word Processing Software (Word), and Electronic Mail Software (Outlook).
- Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Incentives & Benefits
- Medical, Dental, and Vision Benefits
- Bonuses
Compensation
- 70k - 85K/ annual salary
- Performance Bonuses
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs and priorities.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Menifee, CA 92586: Relocate before starting work (Required)
Work Location: In person
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