Director of IT
Precise Resource, Inc. is a leading privately held Woman Business Enterprise specializing in Executive Search and HEAD HUNTING services for Fortune 500 clients across the United States. One of our more prestigious clients has requested our assistance in seeking a Director of IT to join their IT organization.
Our client has developed groundbreaking optical software that revolutionizes the patient experience at independent optometric clinics. This innovative technology allows patients to undergo a comprehensive eye health examination from a licensed optometrist, all from the comfort of their home. No more long waits or travel inconveniences. Our cutting-edge technology and remote experience not only enhances the convenience of eye exams but also supports added flexibility for Optometrists and expanded options for patients to schedule an eye exam.
The primary focus of this position is to lead a team of engineers to continuously improve existing capabilities and design new technical solutions not yet existing within the Optical industry. We need you to be a leader, innovator, mentor and teacher.
It is expected you will also work closely with the software development and infrastructure teams. This role will be a leader, innovator, mentor, and teacher. The ideal candidate is a self-starting professional with solid communication skills and an insatiable appetite for creating new solutions and continuously improving existing ones.
What you’ll be doing -
- Lead a team of engineers and build an environment of collaboration, innovation, and excellence. Provide guidance, support, and professional development opportunities to ensure high performance and continuous growth within the team.
- Act as a key liaison, engaging regularly and directly with the CEO, COO, CTO, and CIO. Communicate effectively with these senior executives to align engineering initiatives with organizational goals, provide updates on project progress, and address any strategic concerns or opportunities.
- Serve as primary point of contact for customers, actively participating in discussions to introduce and explain new concepts, technologies, and solutions. Work closely with clients to gain a deep understanding of their needs, challenges, and objectives, ensuring that engineering solutions are tailored to meet their requirements and deliver exceptional value.
- Collaborate with the Application Development team, driving innovation, creating and implementing new concepts and enhancements to existing solutions. Foster an environment encouraging innovative thinking and ensuring alignment between engineering and application development goals.
- Work with business stakeholders to identify and prioritize application update requirements. Assess business needs and coordinate with relevant teams to align engineering efforts with strategic objectives and ensure timely delivery of high-impact updates.
- Engage in communicating with clients and all key stakeholders verbally and in writing.
- Oversee the creation and maintenance of detailed documentation related to engineering projects and application updates. Ensure all documentation is accurate, comprehensive, and accessible to the business team. Facilitate effective communication with customers by providing clear and relevant information where applicable, enhancing the overall customer experience.
- Partner with 3rd party companies:
- Engage with Employee Medical Record (EMR) companies for API integration.
- Work closely with optical equipment manufacturers and their software integration API’s.
Partner with Customer Facing Support Teams:
- Identify / track issues to target for application improvements.
Qualifications-
- Bachelor’s degree in Engineering, Computer Science or related discipline, OR equivalent combination of education and experience.
- Proven experience of over 10 years in management, leading and managing teams across various engineering and technical functions, and a proven track record of driving strategic initiatives, fostering team development, and delivering complex projects on time and within budget.
- Proven skills in managing cross-functional teams, vendors, and consultants, implementing process improvements, and navigating organizational dynamics to achieve business objectives. Must have a solid understanding of serial port and RS-232 configuration management, demonstrating proficiency in configuring, troubleshooting, and optimizing serial communication systems.
- Strong analytical skills, hands-on experience with serial communication tools, and the ability to clearly document and communicate technical details.
- Experience with managing and implementing technical projects.
- Solid working knowledge of Cloud-based solutions:
- Virtual Machines, Networks, Storage, Security…etc.
- Solid working knowledge of Microsoft 10 and 11 operating systems.
Solid working knowledge of PC hardware and networking.
Azure or AWS Foundations Certification a plus.
Click here to apply online
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