About You
You will lead and coordinate all activities of an industry vertical(s), including managing the existing client base, overseeing ongoing client deliverables, ensuring the health of client relationships, and growing MMA's presence in the vertical.
About the Role
- Client Relationships: Ensure the health of the existing client base within the vertical. This includes building lasting senior relationships at clients, developing a deep understanding of their business, and becoming a “trusted advisor” for the client in matters related to online/offline marketing, pricing, operations, forecasting, or other areas related to MMA's expertise in the marketplace.
- Revenue Accountability: Grow the base revenue of each client and expand the vertical through both existing and new client growth YOY.
- Consulting Excellence: Provide world-class consulting support to MMA clients in the relevant vertical, and guide teams working on these businesses to grow their abilities in providing the same.
- Activation Leadership: Guide cross-functional stakeholders at our clients and their agency partners in the implementation of results and embedding these results into their ongoing business planning process.
- Value Tracking: Establish a process at each client for tracking the value we deliver in the form of improvements in both revenue and profit. Ensure that this value tracker/results are shared with the senior sponsor and executive team through our quarterly governance process.
- Governance: Establish and adhere to a formal governance process at each of our clients to ensure cross-functional alignment with program objectives and ongoing feedback.
- Project Delivery: Enable and enforce on-time and quality deliverables for clients.
- Business Operations: Ensure all operational and financial metrics and guidelines are met. This includes SOW creation and signing, invoicing, project timelines, hours reporting, etc.
Key Competencies:
- Mastery of Ipsos MMA end-to-end process (Discovery to ongoing activation)
- Deep understanding of Ipsos MMA solutions and analytic approaches
- Consulting skills within the industry
- Business development
- Business operation excellence
- Deep understanding of the relevant verticals
- Excellent communication skills
- Financial compliance
- Project Management.
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $180,000 to $225,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
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