Managing Director of Center
Department: Administration
Employment Type: Full Time
Location: Greenville-Spartanburg
Reporting To: Head of Community & Life Skills
Description
As one of the fastest growing behavioral health organizations in the nation, Concordance supports individuals leaving prison on their healing journey, giving participants an opportunity to lead joyful, abundant, and purposeful lives.
Our holistic, integrated, evidence-based re-entry model is unique in its scope and unparalleled in its impact. Since our inception in 2015, we have driven a 56% reduction in reincarceration among our participants within three years of their release from prison. In addition, we have received accreditation from CARF, the leading accreditor of nonprofit, health and human services organizations.
Our passionate, motivated, talented team makes this happen – and we’re seeking exceptional candidates to join us! Now is the perfect time to apply, as we expand our life-changing program to new Centers across the country.
Overview:
The Managing Director of the Center is the day-to-day operational leader of one of Concordance’s Centers, where we deliver our re-entry model to formerly incarcerated individuals. In this role, you’ll manage internal team members, work with our participants, and serve as a local ambassador to external stakeholders.
Your role will involve:
- Leading and inspiring our team members in the Center:
- Directly managing Community and Life Skills team members, including case managers, community support specialists, peer support specialists, center coordinator, and security officers
- Providing day-to-day guidance to Behavioral Health & Wellness and Education & Employment team members and working with the BHW and EE managers to communicate observations on successes and areas of opportunity for the therapists, chaplain, and career coaches
- Ensuring participants receive a consistent, positive, healing experience:
- Creatively problem solving in accordance with Concordance’s policies and model
- Coaching team members in partnership with senior leadership to improve processes and participant outcomes
- Monitoring and reporting accurate metrics and data for the Center
- Ensuring the Center facility is well-maintained
- Partnering with Concordance’s senior leadership team and engaging with the community:
- Collaborating with senior leadership to implement new strategies, advance our mission, enhance the team member experience, and manage risk
- In partnership with senior leadership, fostering relationships in the community with employment partners, donors, and the Department of Corrections
Skills, Knowledge, and Expertise
The right candidate will come with:
- Passion for our mission
- Exceptional interpersonal and communication skills to facilitate internal and external stakeholder relationships
- Demonstrated leadership and team management abilities
- Strong work ethic and an enthusiastic willingness to create greater opportunities for Concordance participants
- Strong process and procedure adherence
- Ability to work in a multi-disciplinary environment and effectively influence team members without direct supervisory authority
Required education, licensure, and experience:
- Master's degree in counseling, social work, behavioral health, or related field
- LCSW, LPC, or related license
- 10+ years of experience in social work, behavioral health, case management or other healthcare related field
- 5+ years of experience supervising a team of case managers/peer support specialists in a behavioral health or comparable field
- Experience with substance use disorder and twelve step programs
- 4+ years of operations and/or management experience
- Experience working with justice-involved adults or other vulnerable populations preferred
- CPR / Adult First Aid certification preferred
What to expect when you join Concordance
A driven team with a desire to help our participants move forward. We come from a wide range of backgrounds and experiences -- from behavioral health to corporate strategy and beyond, but we all come together with the goal to restore individuals, rebuild families, transform communities, and advance the field of re-entry.
Team benefits:
We know the importance of work-life balance and the value of having time for yourself and your family on a consistent basis. We offer a robust benefits package that includes medical, dental, and vision coverage, plus we pay for additional benefits including basic life insurance, AD&D, professional development opportunities, and an EAP program so you have quick access to a wide range of life resources.
- Signing bonus for new team members
- Consistent hours
- 401(K) matching program
- Competitive pay
- Generous PTO
- Bonuses
Join our team at Concordance where you can make a real difference, be part of an inspired and inspiring group of people, and, together, help drive our strategic future by redefining social justice and change.
