The Hired Guns are seeking a Senior Product Manager, Risk and Fraud (7+ years’ experience) for a top retailer with an enormous online presence. You’ll be a key leader in the evolution of the online shopping experience, focusing on innovating security, finance, and risk management features and capabilities that will protect both buyers and the company.
The Nitty Gritty
The backstory on the organization and why they need to hire you!
At this giant in both e-commerce and brick-and-mortar, there’s really only one digital “product”: the overall e-commerce site. However, there are many key facets — cart, account, personalization, search, security, and risk — that must work in tandem to achieve key business goals while improving the overall shopping experience. Your mission is to incorporate industry-leading best practices and innovative ideas in information security, risk management, fraud prevention and detection, and transaction robustness into the e-tail customer journey.
To accomplish this, you’ll work closely with stakeholders across the organization to develop and own a roadmap of product innovations. You’ll stay abreast of developments from throughout the product management organization and ensure they enhance security. You’ll develop business cases and pitch them successfully to leadership, anticipate unanticipated problems, and envision a user experience where security, risk management, and fraud prevention integrate smoothly with a seamless process flow.
Why You?
How you’ll know if you’re a fit…
We’re looking for seven or more years of experience in product management, with a specific focus on risk management and analysis, fraud prevention, or information security. Relevant industry backgrounds include e-commerce, retail, management consulting, or financial services. You could be a product manager knowledgeable about risk and security, or a risk management professional with a flair for customer experience and the user journey.
You’re a highly adept communicator, making your case persuasively in presentations and written business cases. You excel at building relationships with internal stakeholders whose input and buy-in you need to accomplish your objectives. You’re successful in negotiating with suppliers and keeping abreast of key developments in technology, security, risk, and fraud. Lastly, you’re highly data-driven and analytical, always having the facts to back up your recommendations.
The Inside Skinny
Why you should quit your job right now and join this organization!
You’re an unusual blend of talents and interests — product, UX, information security, transaction flow, and more — who loves to make things work. Your results may be invisible to the naked eye, but the overall system depends on them, and that’s just how you like it. Here’s an amazing opportunity that will challenge you and fully appreciate your essential contributions.
The Hired Guns does not and will not discriminate in considering and referring candidates for employment, or in its treatment or advancement of its employees, and will not tolerate harassment, on the basis of race, color, religion, gender (including gender identity and expression), sexual orientation, national origin, age, disability, or any other status protected by applicable federal, state or local law.
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