General Manager is responsible for driving growth and revenue at the studio, including memberships, sales packages, and retail. In this role, you will drive all parts of the sales funnel, from leads through closing sales, set and supervise goals, lead a sales team, coordinate events, and ensure customer service and operational excellence for an exceptional Club Pilates experience. Strong customer service, communication, team orientation, passion for sales and service are essential. Fitness and Pilates enthusiasts preferred.
COMPANY OVERVIEW
Club Pilates offers group reformer classes in various formats and levels nationwide. The brand is committed to providing affordable and accessible Pilates. With over 700 locations in the US and Canada, Club Pilates serves tens of thousands of members annually.
POSITION: The General Manager oversees studio functionality from sales to operations.
REQUIREMENTS
- 2+ years of fitness or relevant sales experience preferred
- Confident in personal sales and supervising Sales Reps
- Ability to manage multiple revenue streams
- Previous management experience preferred
- Excellent communication and interpersonal skills
- Solution-oriented, results-driven, competitive
- Affinity and passion for fitness
- Strong writing and grammar skills
- Highly organized, proficient in data management
- Professional, punctual, reliable, detail-oriented
- Trustworthy and handles confidential information
- Proficient with computers and Studio software
- College Degree Preferred
*Full-time position with flexible schedule requirements.
DUTIES
- Lead generation and networking
- Sales process implementation
- Membership and retail sales
- Hire/Manage instructors
- High-level customer service decisions
- Maintain studio cleanliness and organization
- Enforce policies and procedures
- Participate in events and promotions
- Manage marketing campaigns
- Other duties as assigned
COMPENSATION & PERKS
- Competitive base rate, commissions, and bonuses
- Complimentary Fitness Membership
- Employee Retail Discounts
Equal Employment Opportunity and Affirmative Action employer.
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