If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!
Job Description Summary
Do you enjoy building effective partnerships with regional leadership, product staff, shared services, and service optimization leaders to build and maintain processes and programs in alignment with key initiatives? If you thrive in an environment where you interface with regional executives, Underwriting Performance CL, finance, and technology transformation leaders to develop philosophical alignment, strategic vision and build industry expertise, we want to hear from you!
As the Vice President, you will be accountable for driving key business operations across Middle Market, the business strategy and execution of Transformational, Operational and Portfolio Planning at a planning unit level. We’ll count on you to ensure the disciplined delivery and execution of operational projects in Middle Market Commercial Lines.
Key Responsibilities:
- Leverage technical leadership and deep commercial and Middle Market expertise to modernize the business strategy, develop and execute strategic roadmaps, plans for projects and initiatives to advance business and technology capabilities to perform as a World Class Underwriting Company. 20%
- Provide change management and stakeholder management leadership. Ability to effectively manage communications during complex program/project environment through communication planning, information distribution and performance reporting. 15%
- Lead and sponsor business transformational programs and projects to deliver on business strategic and operational goals to drive stronger performance. Lead Business & Technology enablement team to execute on Policy Center migration, AI applications and next generation of technology enhancements and deliver business targeted outcomes. Lead Policy Center migration efforts to ensure strong collaboration with key business stakeholders; underwriting, COEs, technology and other cross-functional partners to deliver targeted operational outcomes. 25%
- Lead business processing, co-sourcing, outsourcing, vendor management, and underwriting workflow strategy and processes. 15%
- Accountable for strategic portfolio management, data analysis, identifying industry trends to leverage to inform business strategy and accelerate delivery on key business targeted outcomes. 15%
- Develop best-in-class talent strategy to meet the current and future needs of the business using a foundational skills framework to enable skills-based workforce planning/insights to be a World Class Underwriting Company with a highly engaged workforce. 10%
May perform other responsibilities as assigned.
Reporting Relationships:
Reports to Senior Vice President Claims and Operations. Leads a team of executives and A-H operation focused associates.
Typical Skills and Experiences:
- 15+ years of Commercial Property and Casualty experience, including underwriting, product, pricing, program development, developing business strategies or other related experience. Prefer middle market underwriting, product or pricing experience.
- 10+ years management leading strategic transformational change initiatives.
- 5+ years in people leadership experience.
Education:
Bachelor’s degree with post graduate studies preferred.
License/Certification/Designation:
Professional designation such as CPCU is highly desirable.
Knowledge, Abilities and Skills:
Establishing Strategic Direction, Building Organizational Talent, Optimizing Diversity, Selling the Vision, Leading Change, Driving Execution, Entrepreneurship. Strong understanding of commercial lines business operations (product management, underwriting, etc.). Proven ability to lead large complex, multidimensional programs/initiatives. Demonstrated ability to communicate effectively, both verbally and in writing, with all levels of management; advanced organizational abilities and the capability to manage several diverse tasks concurrently; high levels of credibility and professionalism in dealings with senior executives and the Board of Directors.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Job Conditions:
Overtime Eligibility: Exempt
Working Conditions: Normal Office Environment
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 03/26/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
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