The On-Call Phlebotomist is responsible for safe, daily laboratory operations including set up and performs high-volume phlebotomy, specimen procurement and transfer, and result reporting, as well as performs non-clinical lab duties. This role also performs routine quality assurance reviews, as well as other CLIA-waived and moderate complexity testing. The Part Time Phlebotomist ensures a positive patient experience through strong customer service, and is a critical member of the patient care team.
Essential Functions & Responsibilities
The On-Call Phlebotomist has the following responsibilities and duties:
Direct Patient Care (90%)
- Ensures proper preparation of lab procedures and safe collection of specimens, as dictated in Lab Manual or in documented Standing Orders.
- Performs blood collection in a safe and efficient manner for patients at assigned or other sites as needed.
- Performs routine maintenance and sanitation of storage areas, trays, centrifuges, refrigerators, freezer, and collection areas in the Laboratory in a timely manner.
- Demonstrates current knowledge of test terminology ordered in the laboratory.
- Notifies patients of laboratory results in a timely manner, in collaboration with Lead Phlebotomist, per protocols required by Patient Centered Medical Home (PCMH).
- Follows the California Business and Professional Code Section 1246 and the California Code of Regulation 1034.
- Completes all necessary paperwork for adequate specimens and test orders in a timely manner.
- Proactively checks all lab orders in EHR and population health registry to ensure all specimens are obtained in one (1) lab visit whenever possible.
Non-Clinical/Administrative (10%)
- Communicates with internal and external Laboratory partners (i.e. LabCorp, Quest, DPH) as needed.
- Ensures proper and timely check-in of Laboratory patients. Trains other staff in Laboratory check-in procedure.
- Conducts routine supply inventory check and ordering, in collaboration with Lead Phlebotomist.
- Routinely maintains the Phlebotomist Manual and reviews Laboratory policies & procedures.
- Conducts routine schedule maintenance of Laboratory schedule.
- Conducts quality assurance reviews. Identifies areas of improvement, and follows up with Lead Phlebotomist.
- Participates in quality improvement projects, as necessary.
- Performs other duties as assigned by Supervisor.
Qualifications & Requirements
The On-Call Phlebotomist should have the following skills, education and experience:
- Certified Phlebotomy Technician Certificate (CPT-1 preferred).
- High School Diploma or GED and graduated from an accredited training program.
- BLS and CPR Certification required.
- One year in phlebotomy or health care experience preferred.
- Proficiency in Microsoft Office applications: Outlook, Word, Excel, and Internet Explorer.
- Tools and Equipment: Laboratory Equipment.
- Knowledgeable with navigating an Electronic Health Record System.
Who We Are: The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. We offer primary health care services including adult medicine, pediatrics, behavioral health, family planning, OB/GYN, HIV, homeless services, optometry and dental services. We advocate for health equity and deliver innovative, high quality services responsive to the neighborhoods and diverse communities we serve with a focus on the Latino Spanish-Speaking Communities.
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