At Toll, we do more than just logistics - we move the businesses that move the world.
Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post.
PRIMARY DUTIES & RESPONSIBILITIES
- Identifies new business opportunities through contact with prospective clients in the assigned market and for cross-selling new services to existing clients.
- Identifies market trends and competitive rate actions and communicates those trends to the product and management teams.
- Exercises proactive solution development by creating and maintaining a client lifecycle program for top clients.
- Assists and facilitates the preparation of RFQs and bids.
- Identifies competitive service strengths and weaknesses and makes recommendations for continuous improvement initiatives.
- Provides weekly and monthly performance metrics to the sales administrator.
- Understands pricing and cost components associated with proposed solutions.
- Performs other duties including sales presentations, developing deliverables, and coordinating implementation.
- Enters new customer data into Toll CRM and maintains this information per company policy.
- Meets specific volume and revenue requirements for each product in the Toll portfolio as designated by the SVP, Sales.
- Manages time and sales territory to reach the desired number of sales calls weekly.
- Ensures effective and timely response to all sales leads/key correspondence within identified timelines.
- Manages expenses and other company assets in accordance with corporate guidelines.
- Complies with the Toll Global Forwarding Business Improvement Programme Quality, Risk, and Human Resource Reference Manuals and the Toll Workplace Standards.
- Travel required (50% by car and 5% by air).
PHYSICAL DEMANDS
- This position is generally sedentary in nature; involves sitting most of the time but may involve walking or standing for brief periods.
- Must be able to travel.
- Ability to occasionally lift up to 10 lbs. required.
- Ability to talk and hear required.
- Ability to perform repetitive motions required.
- Ability to occasionally move inside the office.
- Must be able to remain in a stationary position for a certain amount of time.
- Ability to move or position self in order to reach, lift, climb, balance, stoop, and crouch required.
- Ability to read PC screens; detect color coding, read fine print, and/or normal type size print required.
JOB REQUIREMENTS
- Bachelor’s Degree in Business or related field.
- Minimum of five (5) years’ experience in Sales/Business Development.
- Valid driver’s license required.
PREFERRED QUALIFICATIONS
- Experience with Global Forwarding operations and market intelligence.
- Energetic, with a positive attitude.
- Self-confident and willing to take responsibility.
SKILLS ESSENTIAL TO THE JOB
Technical
- Windows Operating System.
- MS Office Applications (Outlook, Word, Excel, and Access).
- Working knowledge of Air & Ocean Freight operations, including IATA Knowledge, FAA & TSA Regulations, Export Regulations/AES, and FMC Compliance Requirements.
- Understanding of US Customs/Import Requirements.
- Value-based solution selling incorporating Ocean/Air freight/Customs Brokerage/Warehousing & Distribution services highly preferred.
- Proven track record of consistently exceeding objectives and quotas.
- Knowledge of transportation and logistics industry required.
Business
- Demonstrated critical thinking and problem-solving skills.
- Proven ability to handle confidential information with discretion.
- Ability to multi-task and work independently.
Human Relations
- Self-motivated, with an ability to self-manage.
- Excellent written and verbal communication skills.
ESSENTIAL PERSONAL ATTRIBUTES
- Energetic, with a positive attitude.
- Self-confident and willing to take responsibility.
- Role models the Toll Way, including the values which underpin how we achieve our goals: Integrity, Customer Centric, Progress, Teamwork, Accountability.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine, and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity to be curious, ask the right questions, and build meaningful connections.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn, then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive, and authentic workplace.
You must be entitled to work in the United States of America and be prepared to undertake pre-employment checks including a criminal history check and medical.
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