Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests.
Description
At UKG, our Engineering, Product, Innovation, and Cloud teams (or EPIC), are the driving force behind our cutting-edge technology. These UKrewers are dedicated to delivering best-in-class solutions that transform how our customers work. With a passion for excellence, EPIC continuously pushes boundaries and strives to make a real impact in the world. UKG Product team is looking for a Senior Product Manager. You will be an essential member of an innovative, highly collaborative agile development team which delivers innovative solutions for UKG’s customers.
About The Role
- Collaboration and Teamwork – Collaborating with teams across the EPIC organization and with other business stakeholders across UKG. Compromising, and leveraging each other's skills to achieve a task and drive value.
- Organizational / Customer Readiness: Provide resources and education for product users to be successful with new features in the product. Partner with internal stakeholders to make this successful.
- Stocks the product backlog with actionable user stories; Prioritizes requirements and evaluates trade-offs according to business value.
- Inspires and leads development teams to deliver on time with quality in a dynamic environment without management authority.
- Research industry trends and participate in customer meetings to identify customer needs, keeping customer empathy front and center.
- Participates in organizational and customer readiness activities for new product releases through the presentation of new features at knowledge transfer events.
- Acts as a product Subject Matter Expert across the organization and assists with troubleshooting escalated customer issues.
- Collaborates with leadership on identification and execution of process changes.
Qualifications
About You
Basic Qualifications:
- 3+ years' experience in a Product Manager or Software/Product Business Analyst position in an Agile or Lean Software Development environment or 2+ years of proven project leadership experience.
- Excellent written and verbal communication skills for both internal and external audiences of increasingly senior levels. Ability to articulate the voice of the customer to product teams, the plan and progress of work to internal stakeholders, and current and planned functionality to customers.
- Ability to take full ownership of the assigned product.
- Ability to analyze facts and draw conclusions from these facts. Understanding of what questions to ask and how to best ask those questions to allow you to analyze, evaluate and synthesize the data to make well-informed decisions.
- Strong analytical skills and the ability to quickly grasp complex functional issues and synthesize innovative ideas. Create & document detailed requirements, use-cases, and acceptance criteria for engineering teams to consume.
- High degree of organizational skills and self-motivation with the ability to work independently and manage multiple priorities simultaneously.
Preferred Qualifications
- Functional and technical knowledge of Time & Attendance and HCM products strongly desired.
- Completion of Pragmatic Marketing or Silicon Valley Product Group product training.
The pay range for this position in Colorado, New York, Washington, and California is $96,900 to $139,300, however, base pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
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