Overview
The Senior Product Manager is a pivotal leader in product delivery, specializing in pinpointing key issues, developing and testing hypotheses related to these key issues, and methodically implementing solutions that provide continuous improvement and innovation to help Aveanna Healthcare reach their strategic objectives. This role requires a combination of technical expertise, home healthcare expertise, the ability to collaborate effectively, and a deep understanding of stakeholder objectives to drive delivery of outcomes for Aveanna Healthcare.
This position will work with stakeholders to define and create outcomes by:
- Identifying and understanding existing Aveanna enterprise solutions.
- Identifying methodologies and solutions to solve problems and reach objectives.
- Creating documentation that supports the direction and proposed solution.
- Gathering data metrics that support the value and prioritization of each defined business problem.
- Working closely with the Enterprise Product Engineering team on the execution of the Product Delivery Process.
- Commercializing updates that provide continuous improvement and innovation to business leaders and stakeholders as they are ready for market.
- Creating a constantly iterating stream of continuous improvement and innovation through defining problems to be solved, creating and validating assumptions, and executing solutions.
Essential Job Functions
- Execute deep levels of external research to find solutions in the market that solve problems.
- Connect with end users to understand problems to be solved, and relate the problems to be solved with Aveanna objectives.
- Creation of problem statements that define an entity’s desired objective, existing state and impact to the existing state on the desired objective.
- Creation and validation of multi-layered assumptions as they pertain to problems to be solved.
- Definition of real-world data metrics that define success.
- Review of real-world data metrics to determine if success is occurring.
- Creation and translation of Aveanna Healthcare strategic initiatives into iterative requirements for execution.
- Communication and execution of a change in strategic direction when the expected performance is not obtained in the time allotted.
Requirements
- BA or BS degree (or equivalent experience)
- 5 years Product Management experience
- 3 years experience in the Healthcare Industry
- Proficient in Atlassian products such as Confluence and Jira
- Proficient in Figma Design Files and FigJam Boards
- Experience with Integration Frameworks
- Knowledge of SQL and MySQL
- Proficient in Postman and/or Insomnia
- Proficient in CI/CD Pipeline concepts
Preferences
- Experience working with Revenue Cycle Management
- Experience working with Finance and Accounting
- Experience working with Payroll
- Experience working with Object Oriented Programming concepts
Other Skills/Abilities
- Proficient in Microsoft Word and Excel
- Must be able to adhere to confidentiality standards and professional boundaries at all times
- Ability to remain calm and professional in stressful situations
- Attention to detail
- Effective Time Management
- Strong commitment to excellence
- Effective problem-solving and conflict resolution
- Excellent organization and communication skills
- Quick-thinking and astute decision-making skills
- Solid understanding of Product Development and Product Management
Physical Demands
- Must be able to speak, write, read, and understand English
- Occasional lifting, carrying, pushing and pulling of up to 25 pounds
- Prolonged walking, standing, bending, kneeling, reaching, twisting
- Must be able to sit and climb stairs
- Must have visual and hearing acuity
Environment
Performs duties in an office environment during agency operating hours. Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions. This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Vaccination Requirements
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
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