Job Description
Product Manager | Enterprise Omnichannel | Cincinnati, OH
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.
We're looking for a Senior Product Manager to join our ever-evolving Enterprise Omnichannel Product Management team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer.
About the team
The Enterprise Omnichannel Product Management team is responsible for developing our global omnichannel payment solutions, with a specific focus on advancing our POS payment capability, globally. Focusing on connecting and simplifying payments across all our customers' sales channels.
This Product area is one of Worldpay's top strategic priorities. Our vision is to provide the most relevant, reliable and straightforward global payments experience, helping our customers access more consumers and accelerate their growth. You will be central to this vision.
What you'll own
You will be responsible for product planning, delivery, supporting partnerships, and marketing throughout the product lifecycle. Working closely with cross-functional teams like Partnerships, Commercialization, Go-to-Market/Vertical growth, and Solution consultancy. You will develop a vision and roadmap for the product based on input from internal stakeholders, customers, market research, and your own industry insight. You will work closely with Development/Engineering and customer-facing commercial teams, as well as other cross-functional teams to deliver products that align with this vision, meet market needs and are delivered to a consistent high-quality standard. You will be able to locate product issues that have customer impact and come up with effective solutions to address them.
- Building an integrated view of customer needs, market trends, and competitive position
- Assessing customer and business requirements - consolidating views from market experts, sales, and top-tier global merchants
- Identifying areas of commercial value and defining product propositions built on solid business cases
- Identifying areas where we need to complement Worldpay capabilities with potential partners, managing relationships and commercial agreements with those partners
- Support decision-making and development prioritization via thorough analysis and recommendations
- Developing a product roadmap and translating changes into change requests
- Work with go-to-market and commercialization teams to deliver go-to-market strategy with clear customer segmentation, targeting, and positioning
- Transferring product expertise/knowledge across the organization with expert product training and advocacy
- Lead the development of product marketing, from sales toolkits through to detailed technical documentation
- Supporting proposition queries by engaging with the sales team and top-tier customers
- Maintain advanced knowledge of trends in the POS and eCommerce payment industry
Where you'll own it
You'll own it in our thriving Cincinnati hub, or our Atlanta hub.
What you bring
- Good understanding of payment processing and capabilities across eCom and POS
- Project management knowledge with an ability to work cross-functionally
- Building robust business cases and commercial awareness
- Proven track record of success in product management, product solutioning, and/or product development/implementation
- Demonstrated ability to work effectively in complex product detail and also aggregate key points in a direct, impactful manner for non-technical and executive audiences
- Motivational and problem-solving skills, with the confidence to challenge others in a constructive manner
- Data-driven approach to problem-solving and ability to influence others
- Intellectual curiosity and genuine interest in the ever-changing dynamics of markets and a complex, global industry
- Ability to adapt to and embrace frequent change with a positive attitude
Worldpay perks - what we'll bring for you
We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.
- A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.
What makes a Worldpayer
At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.
- Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day.
- Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress.
- Determined. Inclusive. Open. Unlocking potential means working as one global community.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career. We can't wait to hear from you.
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