We are global, we are impacting the lives of millions every day, we are making a difference!
At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860's and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.
Will you be next to join our journey towards a more sustainable future?
At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.
Job Description
Position Overview:
The Director, Quality Management provides Quality Systems and Management support to the beverage operations throughout North America. The position will have ownership of the internal Product Safety oriented Quality Management Systems execution and auditing for the Beverage Business Group. Additionally, the position will lead proactive and reactive commercial activities along with operational activities support.
Essential Responsibilities and Duties:
- Responsibility for the structure, successful implementation, and maintenance of the Amcor Product Safety Oriented Quality Management System in Beverage Group manufacturing facilities
- Establishes and implements best practices in standards, methods, and procedures across all plants in the operating group
- Ensures that quality management activities are directed towards process improvement, continuous quality improvement, cost effectiveness of processes, systems and procedures, and permanent corrective / preventive actions
- Responsible for compiling and reporting upon overall cost of quality as related to external failures, internal failures, and appraisal cost as a % of sales as well as other metrics
- Uses Advanced Quality Planning to affect the delivery of reliable, high quality product designs and manufacturing systems through the provision of pro-active planning activities, support systems and procedures
- Organizes and implements training programs and processes to deliver fully capable and validated products to production
- Provides key contact and communications to group customers of the Beverage Group Quality Systems and Management Philosophy, presenting capacity to customers as a core competency
- Responsible for selection, development, mentoring of Plant level Quality Managers as well as Quality Management staff within the Corporate Beverage business group. Supports operations in the evaluation of performance of plant level staff engaged in the Quality Management function
- Provides training, support and leadership to product development and operations engineers about the reliability and process capability of new products
- Ensures plant audits from customers or vendor site visits are properly carried out to assure compliance and customer expectations
- Provides key contacts and communications to group customers during tactical incidents relating to facts, organizing and coordinating investigations, establishing corrective actions, securing funding and successfully closing incidents
- Represents Amcor in industry professional, technical, and trade associations as appropriate
- Manages systems verifications through Third Party Auditing (i.e. Good Manufacturing Practices Audits, Hazard Analysis Critical Control Points Accreditation, and Product Safety Certifications, etc.)
- Drives proactive, long-term, systemic improvements in Quality Systems and Production Process Controls across the production facilities and their diverse production platforms.
- Identifies and secures funding for permanent corrective actions to stabilize production operations and customer relationships and grow the business.
- Ensures company suppliers and subcontractors have the required quality management procedures and processes in place that meet and support company quality management system certification requirements. Support VINs with follow up CAPAs and financial recover for supplier nonconformance issues
- Manages team of direct reports and is responsible for employee selection, development, mentoring, and performance management.
- Responsible for overall talent management and employee engagement; cultivates an environment of safety, high performance, and ethical and legal compliance; addresses employee relations issues.
Qualifications:
- Education: Bachelor's Degree or higher in Quality Systems, Engineering, Operations Management or other related technical disciplines. Significant post-graduate accreditations expected, Master's Degree preferred
- Plastics process and chemical engineering skills preferred
- 10 years' experience in plastics packaging manufacturing/packaging industries
- A minimum of four years' experience in supervising and leading employees
- Must have a thorough knowledge of advanced, modern production processes for plastics rigid packaging
- Professional Accreditation in Quality Engineering and Quality Management
- Experience and strong understanding of government regulations and compliance - (i.e. FDA, DEA, ISO, etc.)
- Thorough knowledge of applicable engineering, manufacturing, continuous improvement and quality management-related standards and specifications
- Travel: 60%
Competencies:
Amcor Leadership Framework Competencies
Core Competencies:
- Customer Focus
- Learning on the Fly
- Interpersonal Savvy
- Drive for Results
3-5 Applicable ALF Competencies:
- Process Management
- Managing & Measuring Work
- Influencing Others
- Functional/Technical Skills
Relationships:
- Plant leadership
- Corporate staff and leadership
- Regional leadership
- Direct reports
- External Customers
ADA Requirements:
Physical Requirements:
- Normal Vision
- Distant Vision
- Near Vision
- Hearing/ Listening
- Sitting
- Talking/Speaking
- Hand/Finger Dexterity
- Walking
- Standing
- Stooping
- Pushing/Pulling
- Bending
- Kneeling
- Lifting (amount < 50 pounds)
Work Environment: Office Environment
The information contained herein is not intended to be an all-inclusive list of the duties, responsibilities, skills and/or abilities.
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
- Our people are engaged and developing as part of a high-performing Amcor team
- Our customers grow and prosper from Amcor's quality, service, and innovation
- Our investors benefit from Amcor's consistent growth and superior returns
- The environment is better off because of Amcor's leadership and products
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
We verify the identity and employment authorization of individuals hired for employment in the United States.
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