Join to apply for the General Manager role at Crumbl.
Crumbl Cookies is offering an incredible opportunity to join the fastest growing cookie company in America. Working at Crumbl is more than just a job. It's a stepping-stone to a successful future in the world of business and a thriving environment where work has meaning and purpose. Our team members are not just employees, they are a highly valued part of our culture and cornerstone of our success.
As a General Manager, you will play the most critical role in the business of operating a store. Essentially, you must possess a store owner mentality. We have a strong culture that fully embraces the work-hard, play-hard philosophy centered on teamwork, growth, and family focus. You will be required to direct and manage all aspects of the business, including complying with all franchise requirements, outside sales and marketing initiatives, allocating budget resources; formulating company policies; coordinating business operations; hiring, monitoring, mentoring and training staff; managing operational costs; ensuring excellent customer service; improving processes; engaging with vendors; identifying business opportunities; and monitoring financial activities.
RESPONSIBILITIES:
- Overseeing daily business operations
- Mixing, baking and engaging in all daily tasks
- Developing and implementing growth strategies
- Training shift leads / assistant manager(s) and team members
- Creating and managing budgets
- Improving profitability
- Recruiting and hiring team members
- Evaluating performance and productivity
- Analyzing accounting and financial data
- Researching and identifying growth opportunities
- Generating reports and analyzing variances
- Ordering, inventory management
- Scheduling employee shifts
- Outside Sales & Marketing initiatives
REQUIREMENTS:
- Minimum of 1 year management experience in retail, food service, or other related fields
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Passionate about customer service
- Effective problem-solving skills
- Highly organized, meticulous attention to detail
- Strong work ethic, proactive nature
- Good interpersonal skills
- Computer literate
- Willingness to work all shifts if / when necessary
Preferred Skills:
- Management experience in restaurant / food service
- Food Manager Certification
- Knowledge of Sysco Foods ordering process
Benefits:
- Sundays off
- Paid time off
- Health / Dental
- Quarterly Bonus
RESTAURANT TYPE:
- Bakery
- Fast casual restaurant
- Quick service & fast food restaurant
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Management and Manufacturing
Industries:
Food and Beverage Services
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