WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at Alo—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
As the Senior Manager of Retail Digital Education, you will play a leading role in shaping the digital learning experience for our retail employees globally. Reporting to the Director of Store Experience & Education, this role will lead the charge for developing curriculum and polished content to support retail employee onboarding, initiative launches, and ongoing training content delivery.
RESPONSIBILITIES
Learning Content Strategy & Management
- Develop role-based onboarding and training curriculums with key cross functional partners, including Retail Operations, Asset Protection, Visual Merchandising, HR, Recruiting, Technology, and Merchandising, among others.
- Collaborate with subject matter experts to develop specialized training programs for initiative pilots and rollouts.
- Curate and maintain a library of training materials, including videos, presentations, and interactive modules, to address the identified learning objectives.
- Utilize the learning management system (Zipline) to assign courses and learning tracks to store teams based on their roles, experience, and development needs.
- Monitor the completion of courses, partnering with DMs to drive catch up and compliance.
- Gather feedback from the store teams on specific courses, analyzing data to identify trends and areas for improvement, and communicate this feedback to the relevant cross-functional partners.
Learning Management System (LMS) Administration
- Manage the Learning Management System (LMS) module of our retail communication platform (Zipline) in collaboration with the Retail Communications Manager, overseeing the distribution of learning content.
- Regularly update and maintain the LMS module of Zipline, ensuring all courses are well categorized, up to date, and easily accessible to store teams.
- Monitor LMS engagement metrics, such as completion rate, time of completion, to assess the effectiveness of the courses and make data-driven decisions for improvement.
- Coordinate with the IT team to troubleshoot any technical issues with the platform and ensure smooth functionality for users.
- Provide training and support to store teams on how to effectively use the platform for learning purposes.
Learning Content Creation
- Intake, prioritize and manage roadmap for learning content requests.
- Collaborate with subject matter experts to develop relevant and polished educational content that is on-brand and relevant to the respective audience.
- Develop standards guides for educational content.
- Support development of educational content, as needed.
QUALIFICATIONS
- Minimum of 7-10 years of experience in an HQ-based learning or education management role.
- Bachelor's degree in Communications, or related field.
- Strong storytelling skills, preferably with proficiency in video editing software and graphic design tools.
- Excellent written and verbal communication skills.
- Experience with learning management systems (LMS) platforms required.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with a passion for creating engaging content.
SALARIED:
The base salary range for this position is $120,000 - $140,000 per year, which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include long term incentives, a PTO policy, and many other progressive benefits.
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