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Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Please review the following job description:
This role is a Senior Product Manager who balances business, technology and design priorities to drive the integration of LightStream's world-class borrowing customer experience. The Product Manager will work as a broad utility player across DCXM to drive the successful integration of LightStream, working with business leaders, SMEs, product managers, program managers and other key partners to manage key bodies of work, facilitate decision making and problem solve along the way in a highly technology driven business.
The Senior Product Manager is a thought leader amongst their team. Influences and leads large-scale initiatives. Moves programs forward in ambiguous conditions/context, facilitating and driving problem solving with material impact. In this position, the person must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development).
Taking a holistic perspective, this position collaboratively drives defining the DCXM vision and experience across DCXM within the DCSM ecosystem.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment’s financial needs.
- Be an expert with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business vision across the company.
- Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
- Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
- Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
- Ensures that program activities are on a path to deliver benefits realization.
- Readily recognizes solutions and determines at what point issues require escalation to management.
- Communicates effectively with an executive audience about program issues and status in written and verbal forums and routines.
- Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
- Partner to set Pricing and ensure billing follows all associated processes and procedures.
- Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
- Work with Readiness to create client and teammate facing content.
- Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
- Attend Agile ceremonies, as applicable.
- Mentor other Product Managers on product management practices.
The annual base salary for this position is $114,180 - $175,000.
QUALIFICATIONS
Required Qualifications:
- Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.
- Ten or more years of banking, financial services, or other relevant work experience.
- Five or more years of product, analysis, technology, and/or design experience.
- Five or more years of leading cross functional teams.
- Previous experience working as a Product Manager.
- Equal enthusiasm for high-level strategic planning and tactical daily execution.
- Experience defining/driving vision of experience programs and/or partnership based programs.
- Experience defining and delivering large-scale online initiatives.
- Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues.
- Ability to lead cross-functional teams without formal authority.
- Comfortable managing concurrent projects in a fast-paced, results-driven environment.
- Comfortable with ambiguity, leading work autonomously, and making independent decisions.
- Excellent skills in presentation, facilitation, communication, and negotiation.
- Experience defining/driving vision of experience programs and/or partnership based programs.
- Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision.
Preferred Qualifications:
- Master’s degree in business, engineering, design, or technology field; banking or financial management education.
- Experience working with distributed teams (onshore/offshore).
- Certified SAFe Product Owner/Product Manager (or equivalent).
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
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