The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
Job Description
The Managing Director functions as the primary strategic business leader of the resort.
As leader of the resort, this position is responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales, and revenue generation and delivering a return on investment to ownership. The Managing Director leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the Managing Director builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement.
Responsibilities
Sets goals and expectations for direct reports
Identifies leadership and fosters career development
Inspires and motivates team to achieve operational excellence
Creates a cohesive leadership team and positive business environment that consistently delivers results
Develops deployment strategies to market resort to continue to grow market share
Reviews the STR report, competitive shopping reports and other resources to maintain a strong understanding of the resort’s market position
Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year
Ensures capital expenditure funds are being budgeted and deployed effectively and within program
Holds staff accountable for successful performance in a positive manner
Utilizes an “open door” policy
Communicates a clear and consistent message regarding resort goals to produce desired results
Fosters associate engagement to providing excellent service
Conducts annual performance appraisals with direct reports according to Standard Operating Procedures
Hires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation
Works collaboratively with the regional tourism entities to build and nurture strong relationships to aid the business objectives of the resort
Provides strategic direction and direct support to ensure the success of the group sales team
Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
Participates directly in risk management issues and prevention, including legal and workers compensation
Ensures accurate revenue, expense and labor forecasts and execution
Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities
Participates in loyalty program member relations to facilitate acquisition and retention
Qualifications
5 years minimum experience as a General Manager in a four-diamond resort required
Previous experience in a large-scale resort environment with strong alliances with convention centers
Strongly required to have experience with golf, spa, or membership programs
Strongly preferred to have experience managing major capital projects including renovations
Strong leadership skills
Excellent communications skills
Able to motivate team to provide best-in-class customer service
Experience leading large food and beverage operartions with multiple outlet and convention centers required
10+ years of P&L responsibilities
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-FL-Orlando
Posted Date2 days ago(9/6/2024 5:08 PM)
Requisition ID 2024-114321
of Openings 1
Category (Portal Searching) Hotel Management
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