JOB DESCRIPTION:
The PHSO Resource Partner works under the general direction of the AVP Population Health Services and collaborates closely with Population Health Services Organization (PHSO) and Medical Group teams in support of High Value Care (HVC) performance initiatives and centrally supported clinical workflows. These initiatives are data-driven and will be assigned by the Network AVP Population Health Services in collaboration with the Network VP Clinical Operations. The PHSO Resource Partner will maintain a working knowledge of HVC and PHSO strategy and primary care clinical workflows.
This resource is designed to be flexible and nimble to work at the direction of the Network AVP, Population Health Services to support prioritized and targeted initiatives and provide the PHSO a more direct way to support HVC performance by augmenting clinic-based care teams and clinical workflows as appropriate.
HVC priorities may change based on emerging data, opportunity identification, new value-based contracts, Medical Group needs, etc.
By gathering and organizing patient data, the PHSO Resource Partner works to identify patients' unmet needs, engage patients and care teams in care, and enhance ongoing communication and coordination with the care team.
EDUCATION:
High school diploma or equivalent required; relevant associate's degree preferred.
EXPERIENCE:
One to two years of experience in a relevant health care setting. Primary Care experience preferred. Proven customer service experience required.
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