A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.
Reporting to the VP and GM of CarelonRx’s Advanced Home Delivery (AHD) national pharmacy, the Strategy Director and Chief of Staff is a key leadership position that will drive strategic growth in our AHD pharmacy business, ensure the right metrics are in place, results and performance are optimized, and financial targets are met. This position can work in a hybrid way from any US corporate Elevance Health location.
How You Will Make An Impact
- Strategic Leadership and Partnership: Collaborate with executive leadership to define and refine the strategy and success criteria for advanced home delivery pharmacy business growth. Act as a thought partner to the VP, providing strategic insights and standing in for the VP at critical business meetings.
- Strategy Translation and Implementation: Translate strategic goals into actionable tactics, programs, projects, priorities, and timelines. Ensure alignment and successful implementation across both regional and enterprise-level plans to turn strategy into actionable results.
- Financial Oversight and Acumen: Lead and manage the budget and headcount reconciliation for the advanced home delivery organization, including associated teams such as call centers and reporting teams. Track software licenses and optimize cost-efficiency to drive operational gain growth via cost-to-fill metrics, ensuring financial targets are met.
- Program Development and Enhancement: Develop and implement innovative programs to increase the volume and profitability of mail order prescriptions. Collaborate across the enterprise to implement integrated elements for health clients and standalone clients, fostering strategic growth.
- Performance Monitoring and Reporting: Create, monitor, and report on key metrics to track progress against strategic goals. Develop high-quality presentations for executive management and interdepartmental meetings, showcasing program performance, strategic progress, and financial outcomes.
- Vendor Management: Oversee vendor interactions including selection, contract negotiations, issue resolution, and developing statements of work. Represent the organization in vendor business and executive committees, ensuring optimal vendor performance and relationship management.
- Decision-Making and Guidance: Provide critical decision-making support on projects and offer guidance to senior teams on complex issues. Ensure all projects are aligned with strategic objectives and approved by the Executive Sponsor.
- Market Research and Competitive Analysis: Research and analyze industry trends to maintain and sustain competitive advantage. Collaborate with business leadership to further define and adapt business strategy based on market insights.
- Coaching and Mentorship: Provide coaching and mentoring to other leaders within the organization on strategic thinking and execution. Champion transformative projects to elevate the business environment to industry-leading standards.
- Chief of Staff Responsibilities: Act as a chief of staff for the VP of AHD. Coordinate with account management teams for CarelonRx PBM and Elevance Health Plan. Manage client customization requests and intake, ensuring seamless program execution and client satisfaction.
Requires a BS/BA degree in a related field and a minimum of 10 years of related experience including 3 years of leadership/management experience; or any combination of education and experience, which would provide an equivalent background.
Highly Preferred Skills And Experiences
- Experience leading strategic business and growth planning in a healthcare business.
- Expertise in multiple disciplines within a national mail order or home delivery pharmacy model and a pharmacy benefit management (PBM) firm. Deep understanding of overall pharmacy benefit design and cost-to-fill measures.
- Experience with project and program management.
- Experience serving as a Chief of Staff and thought-partner to an Executive leader.
- Advanced Excel and PowerPoint skills; Executive-level communication design, packaging, and delivery.
- Experience leading in a highly matrixed organization.
- Advanced graduate degree preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success – for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
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