We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place.
To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
People Experience at Pfizer centers around its most asset: its people. From candidates considering Pfizer job openings to colleagues transitioning to Pfizer alums, the People Experience team provides unwavering support throughout the entire journey.
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.
The Workplace Experience Manager will manage the outcome of work performed by suppliers responsible for facilities maintenance and infrastructure operations, as well as providing oversight and direction for all phases of capital and expense projects from concept through turnover to enable business strategies. A close working relationship with internal colleagues and contracted resources will be required with this role.
This position includes, but is not limited to, being responsible for the selection and performance of vendors who perform building renovations and alterations, furnish and install equipment, perform design services, construction services, and project construction management. The Workplace Experience Manager is also responsible for the reliability of building systems, and for managing and coordinating the maintenance and repair of building systems, HVAC- Heating, Ventilating and Air Conditioning systems, electrical systems, and fire protection systems, building management and automation systems, fire alarm systems, metering systems, and servicing various other building systems and components, and managing to the varying needs of our customers.
The Workplace Experience Manager also interfaces with the site hard, and soft services, provides for purposes of coordination, and ensures fulfillment of services and review of key performance indicators.
The Workplace Experience Manager shall be assigned specific buildings/areas across the site. Select Workplace Experience Managers serve as subject matter experts supporting site level needs for automation, manufacturing, electrical, mechanical, GxP compliance, mechanical integrity, or similar disciplines as needed.
ROLE RESPONSIBILITIES
- Submit / approve end user communications prior to posting, assess for conflict and schedule fit.
- Review, approve, manage and/or review and close work orders for assigned buildings / areas.
- Serve as a site subject matter expert (SME) for one or more disciplines, such as Automation, Building Management Systems, Electrical, Mechanical. Chilled Water, Manufacturing, or comparable facility related service.
- Perform periodic space walk-throughs, assessing conformance to functionality and safety requirements.
- Oversee small scale projects or renovations, as well as assist in implementation of large-scale modifications to existing assets.
- Qualify and work in applicable quality / asset / building management systems (GWS or other as needed)
- Act as Asset owner (FAR management) for all GWS assets in assigned areas.
- Maintain proficiency in all site buildings / areas, and act as back-up to other WEMs.
- Sponsor vendors where assigned.
- Maintain workplace standards across various space types (lab, Vivariam, office, etc.).
- Actively participate in capital planning & space management – maintain accurate space assignment database.
- Gain and maintain access to assigned areas (badge or system access) as required / assigned.
- Develops, obtains and organizes information required to complete a project. Coordinates the preparation of schematic design layouts, drawings, calculations, and makes material and equipment selections. Reviews project options and alternatives.
- Develops project description, budget and schedule. Prepares capital appropriations requests as necessary for submission for project approvals and to secure funding.
- Makes recommendations on contractors, equipment vendors, and construction manager (if required). Prepares scopes of work, contracts, and purchase requisitions for approval (including specifications, warranty requirements, maintenance manuals, spare parts, delivery requirements, vendor start-up and training where required).
- Conducts routine project meetings, prepares, and distributes meeting minutes. Schedules for construction and equipment deliveries. Conducts periodic coordination meeting with the contractor(s) and customers, and issues meeting minutes.
- Assures compliance with safety, environmental standards, and regulations pertaining to cleanliness, particulate matter, noise, and security. Regularly inspects the construction progress, and reviews with the designers any problems related to design and specifications.
- Assures adherence to the specifications and quality construction standards. Coordinates shop drawings. Maintains, tracks, and provides an accurate accounting of project budget, prepares and submits change requests, as necessary. Maintains job files. Executes projects through to completion and start-up and commissioning. Responsible for acceptance documentation and submission of CMMS (Computerized Maintenance Management System) documentation, and preparation and revision of site procedures.
- Contributes feedback to IFM metrics performance & assessments.
- Participates, and/or leads in quality management of regulated spaces /activities.
- Performs and/or leads incident investigations for areas of assigned responsibility.
- Manage to assigned budget targets and goals. Create bottoms up budget requirements for upcoming years.
BASIC QUALIFICATIONS
- Bachelor of Science Degree, or equivalent in Engineering disciplines with 5 years of applied engineering experience.
- Associates degree in technical field with 10+ years of experience in Facilities management or Construction project coordination.
- Ability to oversee multiple activities at one time.
- Ability to define problems, determines root cause analysis, draw valid conclusions and make appropriate recommendations.
- Practical experience and/or knowledge of general maintenance trades.
- Knowledge of instrumentation, mechanical and electrical systems and maintenance practices.
- Ability to communicate effectively with all levels from director to craftsmen.
- Ability to read drawings and create engineered reports and procedures.
- Technical writing ability.
PREFERRED QUALIFICATIONS
- Experience with GxP environments preferred
- Proven laboratory or vivarium customer relationship management skills including service delivery and proven problem-solving skills.
- Meticulous attention to detail - someone who is on top of the numbers and can clearly articulate project statuses.
- Positive relationship building, communication, and presentation skills.
- Ability to thrive and flourish in a very dynamic and collaborative environment.
PHYSICAL/MENTAL REQUIREMENTS
- Ability to perform complex problem solving and analysis of financial, risk, schedule/planning issues.
- Ability to work consistently with cross-functional teams internal and external of GWE.
- Ability to perform work in different office or work settings so long as work could be safely performed.
- Ability to interpret and develop project/portfolio data graphic representations through dashboards and other tools.
- Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraints.
- The position responsibilities may require the ability to stoop; to reach; to stand, to walk, and sit for extended periods of time; to push and/or pull objects weighing up to 30 pounds; with reasonable accommodation; to use finger dexterity to operate a computer and other office equipment and hand strength to grasp objects; to perceive the attributes of objects by touch; to hear and verbally exchange ideas and information with colleagues and others on the phone and in the office; to see clearly from less than one foot to arm’s length with a good field of vision and to distinguish basic colors and shades of color.
- On a frequent basis, essential duties of the position may require the ability to climb stairs, climb ladders, to kneel and/or crouch to retrieve items.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- Work Location Assignment: On Premise
- Day shift with occasional after hours or weekend response for onsite support associated with facility incidents or excursions or planned shutdowns for maintenance and/or capital and expense project execution
OTHER INFORMATION
- Respond as required to the site in support of business continuity, emergency events, and off-shift schedules
- Entry and work in laboratories, vivarium, mechanical/electrical rooms, central utility plants, maintenance shops, shipping and receiving and service corridors. While working in these areas, strict adherence to gowning procedures and personal protective equipment will be required as applicable.
- General safety knowledge and awareness expected in office, laboratory, and manufacturing environment
The annual base salary for this position ranges from $93,500.00 to $155,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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