Account Director
Miami, FL
Boats Group is thrilled to expand our team with additional Account Directors. As our Account Director, you'll manage an established client base and spearhead revenue growth through a consultative sales approach. Creativity and an entrepreneurial mindset are essential for success in this role. You will take the lead role in driving revenue through renewals and growing wallet share. If you’re someone who enjoys consulting via phone with a dynamic group of customers in an exciting industry, this role is for you!
What You’ll Do
- Build and maintain strong relationships within your territory, establishing credibility with business owners and focusing on client retention and growth.
- Utilize consultative selling skills to understand customer goals and ensure our solutions meet their needs, aiming to enhance customer satisfaction and revenue.
- Analyze data points and integrate them into conversations to drive sales.
- Achieve monthly revenue and sales targets.
- Educate customers on the evolving Boats Group product suite, helping them expand their digital presence.
- Clearly communicate the ROI our products deliver to clients.
- Collaborate with various Boats Group teams to ensure seamless sales channel coordination and success.
What You Should Have
- Proven Track Record: Demonstrated success in retaining and expanding customer accounts, with a focus on driving long-term growth.
- Technology Experience: Experience in SaaS, advertising, or a strong technology background, ideally with a solid understanding of the marine or boating industry.
- Client Relationship Management: Expertise in managing client relationships, effectively resolving issues, and converting dissatisfaction into positive outcomes.
- Organizational Skills: Highly organized, self-motivated, and able to work independently with minimal supervision.
- Active Listening and Solutions-Oriented: Exceptional listening skills with the ability to translate customer needs into actionable and effective solutions.
- Technical Proficiency: Proficient in Google Suite and Salesforce, with a solid understanding of CRM and project management tools.
- Negotiation Abilities: Experienced in negotiating contracts and agreements to achieve favorable outcomes for both the company and clients.
- Data-Driven Insights: Competence in analyzing performance metrics and customer data to inform decision-making and optimize strategies.
What You'll Receive:
- Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.
- Generous Time Off: Take time off as you want as you won’t need to accrue them here! In addition to generous personal time, you’ll also receive your birthday off, 8 holidays, and the days between Christmas and New Year’s.
- Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.
- Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.
- Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.
- Commuter Benefits: Park conveniently in our building’s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.
- Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.
- Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.
About Our Crew
Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe.
Our passion and unyielding dedication to getting people on the water influence our culture in ways you won’t find at other companies. We’re the best at what we do because we’re working in an industry we love. When you walk through our doors, you’ll find smart, dedicated people who consider one another family.
If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!
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