Senior Product Manager - Cloud Platform Services
Req ID: FY25|R&D|#6640
Location(s): Atlanta, Georgia, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Dallas, Texas, USA; Detroit, Michigan, USA; Houston, Texas, USA; Los Angeles, California, USA; Portland, Oregon, USA; Seattle, Washington, USA;
Work arrangement(s): Fully Remote (works exclusively from home)
Your opportunity
You will play a crucial part in building an innovative cloud platform designed to scale from "0 to 100" within minutes. This platform will be user-friendly for engineers working in a multi-cloud/multi-region environment and will fully support enterprise-grade customers from reliability, security, and compliance perspectives. It will be key to New Relic's strategy of continuous growth across various customer segments without geographical limits.
You will drive platform requirements for at least three engineering teams (15+ engineers), designers, and engineering stakeholders, while collaborating closely with nearly all engineering teams across the company. Reporting to a Product Leader, you will be part of the Cloud Platform PM team and work closely with engineering managers and architects.
What you'll do
- Drive the vision and strategy for the Cloud Platform evolution, that should support the company growth trajectory and at the same time contribute to the engineering efficiency in rolling their features in multi-cloud/region environments.
- Build a data-driven roadmap, defining, analyzing, and reporting business and engineering efficiency metrics to meet your OKRs.
- Partner closely with cross organizational engineering, security, compliance and design to collaborate on requirements discovery and product development.
- Effectively manage dependencies, priorities, and plans across multiple teams and functions across New Relic to ensure alignment to meet business goals.
This role requires
- Bachelor's degree or equivalent practical experience.
- 5+ years of experience building and launching technical products as a Technical Product Manager or a customer facing Software/System Architect (w/cloud services focus).
- Excellent written and verbal communication skills.
Bonus points if you have
- Computer Science background preferred.
- Experience in building cloud SaaS products for engineers with focus on high scale platforms with intensive utilization of K8s, SQL/NoSQL DBs, Kafka, CDNs.
- Experience in managing requirements/building cloud managed services for any cloud provider.
- Familiarity with cloud managed services for K8s, DBs and cloud network enablers (AWS/Azure/GCP).
- Experience with frameworks/services like Amazon: Aurora, EKS, MSK; Azure: Cosmos DB, AKS; Google: GKE, Cloud SQL; Confluent Cloud.
- Familiarity with system compliance standards such as FedRamp, HIPAA.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit this link to submit your request.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
Please note that visa sponsorship is not available for this position. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at this link.
Estimated Base Pay Range
$162,000 - $203,000. The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
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