ABOUT THE ORGANIZATION
SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.
The anticipated salary range for this role is between $45,000.00 and $63,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
JOB SUMMARY:
The Wire Transfer Specialist is responsible for performing operational support duties of the Wire Transfer Department under general supervision. Receives faxed wire requests from customers and validates their authenticity by verifying customers' signatures and confirming wire details over a recorded telephone line. Log wire requests are faxed by customers and branches and those delivered from other departments. Process the wire transfer instructions through the Wire Transfer and SWIFT systems. Processing and repairing of online customer-initiated wires. Effective analysis of wire information to accurately execute payments to correspondent banks, analysis of online information, and resolution of customer issues. Keep abreast of regulatory changes and departmental policy changes.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Logs wire requests faxed by the customers and the branches and those delivered from other departments.
- Validates the authenticity of the wires by verifying customers' signatures and account balance, performs call-back verifications confirming wire details with the customers.
- Process, input, and release of wire transfer payments into Fedwire and SWIFT systems.
- Follow instructions and guidelines for processing Foreign Currency Payment Research and resolve wire validation errors.
- File/Scan the Funds Transfer Service Agreements by branch and by customer.
- Identify and recommend new methods and procedural enhancements to make daily operations in the wire area more efficient.
- Performs miscellaneous duties as required.
POSITION SPECIFICATIONS:
- Education: High School graduate or equivalent
Skills/Qualifications:
- Proficiency in the use of: Microsoft Office Suite (Word, Excel), Internet and Wire Systems.
- Ability to work in dynamic, high monetary risk operations governed by established deadlines and regulatory requirements.
- Good communication skills and the ability to multitask are mandatory.
- Preferred: Experience within Payplus.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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