Primary Office Location: 2379 Brandermill Boulevard, Gambrills, Maryland, 21054.
Join our team. Make a difference - for us and for your future.
Position Title: Branch Manager
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.
Primary Responsibilities:
- Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships.
- Active member in the community.
- Execute and coach sales strategies to achieve financial goals.
- Incorporate FNB digital products and services into customer interactions.
- Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
- Manage and coach branch team and facility to ensure the branch is operating according to FNB standards.
- Conduct daily sales meetings, execute all HR responsibilities, participate in ongoing education for themselves and team, and lead sales camps according to Market Manager.
- Ensure branch meets all quality standards through the direction and coaching of branch team.
- Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements.
- Assign team operational responsibilities and perform various operational duties according to established policies and procedures as needed.
- Perform other related duties and projects as assigned.
All employees have the responsibility and accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required: High School or GED
Minimum # of Years of Job Related Experience Required: 3
Skills Required:
- Excellent management skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Excellent customer service skills
- Ability to use a personal computer and job-related software
- MS Word - Basic Level
- MS Excel - Intermediate Level
- MS PowerPoint - Basic Level
- BA or BS preferred; Experience in a related position.
- Knowledge of banking audit policies and procedures preferred.
Licensures/Certifications Required: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A
Equal Employment Opportunity (EEO): It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
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