Health Center Manager - Grant - Family Medicine
Grant Health Center, 3655 E Grant Road, Tucson, Arizona, United States of America Req #6130
Friday, September 20, 2024
Schedule: Monday - Friday
Pay Range: Manage: $42.85 - $62.05 Depending on Experience
JOB PURPOSE: The Health Center Manager - Dental under the guidance of the mission, vision, and cultural beliefs of El Rio Health manages the administrative dental operational activities of health centers as assigned. The Health Center Manager – Dental manages health center staff in the delivery of high-quality healthcare services to El Rio Health patients. In this role, the Health Center Manager - Dental demonstrates a commitment to providing services to a diverse range of patients in support of the mission, vision, and values of El Rio Health Center.
The primary goal of the El Rio Health – Health Center Manager - Dental is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.
Essential Job Functions:
- Identifies care gaps within the population of own health centers and develops action plans.
- Promotes public health and disease prevention through community outreach and the use of technology.
- Identifies determinants of health as it relates to health disparities and develops action plans tracking rates of illness, death, chronic conditions, behaviors, and other types of outcomes.
- Manages administrative dental operational activity, programs or projects, and administrative assignments supporting the Health Center’s operations to ensure the highest standards of excellence.
- Implements and maintains a Continuous Quality Improvement approach to all dental administrative operations; continuously gathering and assessing data for use in improving individual and department performance, as well as contributing to the development of more efficient and effective service delivery.
- Ensures patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.
- Assures that all staff members are provided with initial and ongoing training supporting patient confidentiality.
- Leads and directs the daily dental operations for one or more Dental Health Center sites.
- Provides guidance, leadership, and supervision to a diverse group of health care professionals by fostering an open environment for teamwork and communication.
- Ensures a high level of productivity; continually monitoring the service operations of the center.
- Manages dental operations and staffing coverage; revising and/or reassigning staffing assignments as needed.
- Monitors and supervises the use of universal precautions and Infection Control standards to ensure full compliance and adherence with established standards and policy.
- Provides guidance and direction in resolving operational issues or problems.
- Oversight responsibility to identify and monitor Dental Health program risk factors with a plan to ensure identified risks are addressed and minimized.
- Responsible for compliance of timely Medicaid Health Plan Contractor Deliverable submissions.
- Ensures that the Dental Program maintains at all times, patient, and employee confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring compliance with all HIPAA and corporate compliance standards, as well as generally accepted confidentiality standards.
- Develops and maintains compliance within the Dental program a comprehensive understanding of and proficiency with the application of all Joint Commission Accreditation standards and reporting requirements for the Dental Program.
- Ensures compliance with the Arizona Dental Practice Act and standards of other appropriate accrediting or certifying organizations.
- Coordinates with specialty Providers and General AEGD Residents.
- Approves and coordinates dental residents and students, DA and RDH externs; ensure completion of training on all required El Rio Health policies, procedures, OSHA, etc. prior to performing any El Rio services.
- Leads the development and implementation of measurable goals and objectives, as well as policies and procedures for all operational areas of the Health Center.
- Develops and implements tactical action plans that support the goals and objectives of the organization.
- Collaborates on the development, implementation, and oversight of dental operations, and fiscal performance for the Health Center.
- Functions as an EPM and EHR super user working closely with Information Technology to ensure that appropriate training, error monitoring, and processing corrections are developed and implemented in a timely and effective manner.
Minimum Education and Experience:
- Bachelor’s degree in public health, business administration, or a related field from an accredited college or university.
- Five (5) years supervisory experience; preferably in a dental health or related environment.
- Five (5) years progressive experience in dental or related program i.e. project management, special population programs or grant management within the field.
If applicable, equivalent combination of education and experience may be considered, and must be related to the functions and responsibilities of the job.
Required Licenses, Certifications, and Registrations:
- A current certification in Basic Life Support (BLS) for health care providers from an approved and accredited training program.
- Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.
- Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements.
Preferred Education, Experience, Skills, Abilities:
- Master’s Degree in public health, business administration, social work, or a related field from an accredited college or university.
- Seven (7) years supervisory experience; preferably in a dental health environment.
- Dental Coding Certifications.
- Professional certification in program and/or project management from a nationally recognized organization or agency.
- Experience in a Federally Qualified Health Center.
- Management experience in a union setting.
- Bilingual in English and Spanish with the ability to speak, read and write in both languages.
El Rio Health is a diverse and inclusive organization. We are invested in helping you and your family Create Tomorrow.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
El Rio Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age 40 and over, disability, genetic information, military status, ancestry, marital status, familial status, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
El Rio Health requires all employees (except those 100% working remotely) to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire.
All employees are strongly recommended to obtain COVID-19 and maintain vaccination status (i.e. as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Personnel who decline to receive COVID-19 and/or flu vaccination per most recent CDC recommendations will be recommended to wear a facemask while in an El Rio Health facility, including both clinical and non-clinical areas from November 1 to April 30 (subject to change depending on viral activity). Subject to exemptions and accommodations when required by law.
All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty, and follow-up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.
El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
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